Freelancer profile translated to English.
Back to original languageAbout Lucas
I help companies, freelancers and local businesses improve their digital presence through professional websites, landing pages and simple automations that allow them to attract more clients and save time.
I particularly work with businesses that need a clear, fast, and results-oriented website: corporate pages, contact forms, WhatsApp buttons, lead generation, email automation, request organization, and small integrations with tools like Google Sheets, Excel, CRM, or databases.
I combine real experience in IT support, systems, Microsoft 365, Active Directory, automation, and corporate environments with web development and modern tools. This allows me to not only create a visually appealing website but also to consider the technical aspects, reliability, security, ease of maintenance, and the actual business operations.
I can help you with:
Professional landing pages to attract clients.
Corporate websites for SMEs and freelancers.
Forms connected to email, Google Sheets, or CRM.
Automation of repetitive tasks.
Improvement of existing websites.
Technical support and web maintenance.
Basic optimization for mobile, speed, and local SEO.
My goal is to deliver clean, practical, and easy-to-use solutions, without unnecessary complications. I work clearly, with direct communication, and explain each step so the client understands what is being done and how they can benefit from it.
Spanish
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Volkswagen Group Retail Spain via LogicalisSystems Administrator / Enterprise IT Support EngineerAUTOMOBILEOctober 2024 - Today (1 year and 8 months)Madrid, SpainProviding enterprise-level IT systems administration and technical support for Volkswagen Group Retail Spain, supporting multiple automotive brands including Audi, Volkswagen, SEAT/CUPRA, Škoda and Porsche.Managing and supporting business-critical platforms including SAP, QUITER, Group Retail Portal, Microsoft Intune, RealmJoin and Jira Service Management.Administering Active Directory, Windows Server environments, user permissions, access control and Group Policy configurations.Supporting endpoint management across Windows and Apple environments using Microsoft Intune, SCCM and MDM solutions.Managing onboarding, offboarding, workstation deployments, migrations and corporate IT asset operations.Configuring and troubleshooting FortiClient VPN, certificates and secure remote access environments.Providing remote support through TeamViewer, AnyDesk, Supremo and Microsoft Quick Assist.Supporting enterprise applications, user lifecycle processes and operational continuity across distributed business units.Collaborating with internal teams to improve incident resolution, documentation, support workflows and IT service efficiency.
- Borama G.O.CSystems AdministratorTELECOMMUNICATIONSDecember 2023 - August 2024 (8 months)Madrid, SpainManaged IT infrastructure, systems and business technology environments for retail and hospitality clients, combining systems administration, networking, endpoint support and business application deployment.Administered Windows Server environments, Microsoft 365 services and user access management.Configured and deployed POS systems, business software, networking equipment and database environments.Managed network switches, physical firewalls, VoIP systems, printers, scanning profiles and endpoint devices.Provided onsite and remote support for multiple client environments, ensuring business continuity and fast incident resolution.Supported structured cabling, fiber network deployments and infrastructure improvements.Assisted clients with technical decision-making, software configuration and operational IT improvements.Delivered practical technology solutions for small and medium-sized businesses in retail and hospitality sectors.
- IT SaltóIT Deployment TechnicianINTERNET OF THINGS (IOT)January 2023 - April 2024 (1 year and 3 months)Madrid, SpainParticipated in large-scale retail technology deployment projects for Primark stores, focusing on hardware integration, system configuration, rollout support and operational continuity.Deployed and configured self-checkout systems, scanning equipment and retail hardware across store environments.Integrated new hardware solutions into existing retail infrastructure and operational workflows.Performed post-deployment technical support, troubleshooting and incident resolution.Supported store teams during rollout phases to minimize downtime and ensure service continuity.Assisted with system validation, equipment testing and technical documentation.Worked in high-pressure retail environments where reliability, speed and accuracy were essential.Coordinated technical activities with project teams to ensure successful implementation.
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Education
- Higher Vocational Degree in Multiplatform Applications DevelopmentiFP Grupo Planeta2023Higher Vocational Degree in Multiplatform Applications Development
- Intermediate Vocational Degree in Microcomputer Systems & NetworksiFP Grupo Planeta2021Intermediate Vocational Degree in Microcomputer Systems & Networks
Certifications
- Professional Foundations of Project Management, by Microsoft and LinkedInMicrosoft and LinkedIn Learning2023
- Professional Foundations of Software Development, by Microsoft and LinkedInMicrosoft and LinkedIn Learning2023