Lucas G

How a real estate agency freed its team from 500+ repetitive calls per month.

A London-based company managing a portfolio of 100+ properties now handles its incoming calls instantly with a voice AI agent.

I designed and deployed a voice AI reception agent to handle a high volume of 500+ repetitive incoming calls per month.

Before implementation, the team spent several hours each day answering the same questions (property availability, price, features, viewing conditions), missed calls during peak activity, and lost opportunities for mandates and viewings, especially outside business hours.

I implemented a fully customized voice AI receptionist, capable of answering calls 24/7, handling multiple calls simultaneously, and providing clear, instant, and professional responses.

The agent is connected in real-time to the information of 100+ available properties (availability, prices, features), qualifies buyers and sellers based on their needs, recommends the most relevant properties, schedules viewing appointments, and transfers complex requests to the human team.

Results obtained after deployment:

500+ calls automated per month

20+ hours saved per week

70% reduction in reception costs

0 missed calls, including evenings and weekends

24/7 prospect capture, without human reinforcement

This solution allowed the agency to focus on sales, improve customer experience, and transform every incoming call into a business opportunity, by systematically being the first to answer and the first to book a viewing.

I create custom AI agents that work 24/7 to help you generate more business, reduce costs, save time, be more competitive, and offer a better experience to your clients.