Freelancer profile translated to English.

Description

💡 What I bring to you:

Connectivity & Telecoms: Implementation of fiber optics (FTTO / FTTH), IP telephony solutions (3CX), operator interconnections.

Microsoft 365 / Office 365: Deployment, migration, configuration, and user support.

Support & Helpdesk: Daily assistance, rapid incident resolution, training, and support for your teams.

🚀 My added value:

Unlike large organizations, I remain your single point of contact. No wasted time or intermediaries: you are dealing with a telecom operator, a sys admin, and a helpdesk, all rolled into one person.

📂 Types of projects I manage:

Fiber optic deployment for SMEs and multi-branch sites.

Migration from traditional telephony to a 3CX solution.

Office 365 migration and optimization (Exchange, Teams, SharePoint, OneDrive).

Implementation of secure network infrastructures (switching, firewall, VPN).

User assistance and support on-site or remotely.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris 14e Arrondissement (up to 50km)

DIALLOG
CEO
DIGITAL AND IT
January 2023 - Today (3 years and 5 months)
Vanves, France
Lucas Franquet – Founder & CEO of DIALLOG
Telecom operator & IT integrator based in Paris

👉 Key Expertise

Telecom Operator: Fiber optic deployment (FTTO/FTTH), IP telephony solutions (3CX), operator interconnections.

Systems & Network Administration: Infrastructure management (Linux, Windows Server), virtualization, datacenter hosting (STENGEL racks, hot/cold aisles).

Support & Helpdesk: Support for VSEs/SMEs, user assistance, supervision, and proactive maintenance.

🎯 Positioning: a single point of contact covering the entire IT & telecom chain — from infrastructure to user support.
System Administration FTTO FTTH HelpDesk O365
ASII TELECOM
Systems & Network Engineer
DIGITAL AND IT
October 2017 - January 2023 (5 years and 3 months)
Paris, France
I assist companies with their IT & telecom projects: fiber optic deployment (FTTO/FTTH), IP telephony (3CX), network administration, and user support. My role is to ensure a reliable infrastructure and responsive daily service. With my experience as a low-voltage site manager, I also bring a real field perspective and the ability to manage your projects from start to finish.
Fiber Optics Microsoft 365 Helpdesk & User Support IT Supervision & Maintenance Low Voltage & Network Cabling