Freelancer profile translated to English.
Back to original languageAbout Lucas
Product Owner Experiences:
-Sweeek(E-commerce, indoor/outdoor furniture): I led digital transformation projects, improving business tools (back-office, CRM) and customer experience on the e-commerce site. Within an agile team of 12 developers (SCRUM, 2-week sprints), I ensured the development of solutions at the forefront of technological advancements.
-GRDF(Energy, Customer Relations Delegation): Responsible for two key applications – one for lead generation and the other for securing gas installations – I managed their development on web and mobile. I also contributed to the redesign of the telephony-related application system, a large-scale project involving 40 call centers, 1500 users, and 15 different applications. I conducted field immersions (7 in total) and wrote functional specifications to meet business needs.
-Société Générale(Banking, Innovation Hub): In charge of 4 incubation missions, I led the development of MVPs, from understanding business needs to monitoring development. I also collaborated on the design of user journeys and significant UX redesigns to optimize customer experience.
Education and Skills
A graduate of the École Nationale Supérieure de Cognitique (ENSC), I have a solid background in IT project management, complemented by UX skills and a good foundation in programming (PHP, HTML, CSS, C#, Python, React, SQL, etc.). My open-mindedness allows me to adapt quickly to any sector, and I have developed a user-centered approach.
Passionate about music (progressive rock band, conservatory graduate) and sports (tennis, rugby, motorsports), I channel this energy into my projects.
Contact me to discuss your projects and explore together how to bring your ideas to life.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 15km), Bordeaux (up to 40km), Agen (up to 30km)
Experience
- SweeekProduct OwnerE-COMMERCEApril 2024 - September 2024 (4 months)Barcelone, SpainI led digital transformation projects, improving business tools (back-office, CRM) and customer experience on the e-commerce site. Within an agile team of 12 developers (SCRUM, 2-week sprints), I ensured the development of solutions at the forefront of technological advancements. I discovered the world of e-commerce working on issues related to "supply chain", marketing, commerce, management, and customer relations in a Franco-Spanish environment.
- GRDF - DOOCProduct OwnerENERGY AND UTILITIESOctober 2021 - April 2024 (2 years and 6 months)Paris, FranceResponsible for two key applications – one for lead generation and the other for securing gas installations – I managed their development on web and mobile. I also contributed to the redesign of the telephony-related application system, a large-scale project involving 40 call centers, 1500 users, and 15 different applications. I conducted field immersions (7 in total) and wrote functional specifications to meet business needs.
- Société GénéraleProduct Owner / Product DesignerBANKING AND INSURANCEFebruary 2021 - September 2021 (7 months)Paris, FranceWithin an internal incubator at Société Générale (Lab Innov8), I help clients and project leaders build their product vision.In a Lean Startup environment, applying Lean UX methods, I refocus projects directly on creating value for users.I worked in short cycles of 3 stages:- Ideation phase (Work on product vision, Lean Canvas, Story Map, ...)- Creation phase (Prototypes, Wireframes, Deployed code, ...)- Testing phase (User Interviews, User Tests)The objective was to build an MVP (Most Viable Product) through this cycle and then iterate to develop and improve the final product.This experience allowed me to apply all the knowledge acquired during my studies, with project management, UX Design, and Product Vision.
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Education
- Cognitic EngineerEcole Nationale Supérieure de CognitiqueL'Ecole Nationale Supérieure de Cognitique est une école d'ingénieur généraliste spécialisée dans le facteur humain. Nous sont enseignées les principales méthodes de Conception Centrée Utilisateur à savoir l'UX Design, les Tests Utilisateurs, mener des focus groups et entretiens, réaliser des maquettes avec une conception prenant en compte les nécessités évoquées et analyse pour l'utilisateur.