Luca Poletti

The Banqueting Manager oversees the organization and smooth running of events at the Hôtel du Louvre, a 5-star establishment located in Place André Malraux, in the heart of Paris's 1st arrondissement. The hotel features several modular event spaces for meetings, seminars, conferences, cocktails, private dinners, and corporate events.

They manage service teams, coordinate room setup, ensure adherence to Hyatt standards, and guarantee a high-end guest experience. They also act as the operational link with the kitchen, sales team, technical providers, and clients to ensure every event runs perfectly.

Key responsibilities: managing team briefings, room preparation, service supervision, quality control, handling client requests, meeting deadlines, and adhering to hygiene procedures and hotel standards.

This is a key role, involving operations, management, and client relations, demanding rigor, leadership, excellent presentation, and a keen eye for detail.

The Room Service Attendant participates in in-room dining service at the Fairmont Le Montreux Palace, a luxury hotel located on the shores of Lake Geneva in Montreux. The establishment offers 24/7 room service with a high-end customer experience.

Their duties include preparing orders, setting up trays and trolleys, delivering orders to rooms, clearing after service, and ensuring the cleanliness of equipment. They work closely with the kitchen, reception, and restaurant teams to ensure prompt, discreet service that meets Fairmont standards.

This position requires rigor, excellent presentation, attention to detail, discretion, and good customer interaction skills in an international hotel environment.

The CLT position at Hyatt corresponds to an operational and managerial training program designed to prepare for future leadership roles. The program involves exposure to various hotel departments, with a specialization according to the chosen area: Food & Beverage, Rooms Division, Sales, Finance, or Human Resources.

At the Hôtel du Louvre, the CLT actively participates in daily operations, supports managers in the field, follows Hyatt service standards, and develops skills in team management, customer relations, organization, and interdepartmental coordination.

Their responsibilities may include progressive team supervision, monitoring service quality, managing client requests, participating in briefings, analyzing service performance, and leading improvement projects. The role demands rigor, autonomy, strong interpersonal skills, excellent presentation, and a high capacity for adaptation in a high-end hotel environment.