Freelancer profile translated to English.

Description

With over 7 years of experience in administrative, commercial, and sales administration support, I work as a freelance consultant for companies that need reliable and versatile operational support.

I have worked in various environments, including industry, logistics, healthcare, and services.

This has taught me to adapt quickly, manage large volumes, and collaborate with multidisciplinary teams.

On a freelance mission at Edenred until the end of August, I am currently contributing to the structuring of a newly created sales administration department, demonstrating my ability to integrate into developing contexts and bring added value quickly.

What I handle:

🗂 Administration & Organization

• Administrative assistance & team support

• Reception (physical and telephone)

• Scheduling and agenda management

💼 Sales & Customer Relations

• Commercial support & client prospecting

• Drafting quotes and follow-up until validation

• After-sales service, scheduling and coordination of interventions

• Reception and customer relationship management

📊 Sales Administration & Finance

• Order management and follow-up

• Invoicing, debt collection, and overdue payment tracking

• Processing billing rejections

• Dispute, complaint, and credit note management

• Implementation and improvement of processes

Each request is studied carefully. If your need does not exactly match the listed tasks, do not hesitate to contact me, and we will find the best way to collaborate.

Do you have a one-time or regular need? Contact me, I respond quickly.

Lovelie NOËL

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Ivry-sur-Seine (up to 50km)

Edenred
Consultant Sales Administrator & Debt Collection
May 2026 - Today (1 month)
Joined a newly created Sales Administration and Debt Collection department with the mission to contribute to structuring activities and operational file processing.

Participation in the implementation and improvement of Sales Administration processes.
Cleaning, checking, and updating databases.
Processing and tracking billing rejections.
Managing customer complaints and finding suitable solutions.
Managing debt collection actions and tracking pending payment files.
Collaboration with various internal departments to ensure data quality and proper file management.
Contribution to optimizing work methods within a developing environment.
Salesforce Galitt internal software Microsoft Office Chorus
Sodiatec
Sales Assistant
March 2026 - May 2026 (2 months)
Receiving and processing requests for technical diagnostics.
Scheduling and coordinating technician interventions.
Managing calendars and optimizing schedules.
Preparing and tracking quotes until validation.
Administrative management of client files.
Organizing appointments and managing client relationships.
Handling a high volume of inbound and outbound calls (over 100 calls per day).
Updating and managing databases.
Liaison between clients, technicians, and various internal departments.
Analysimmo Microsoft Office Google Calendar
CPAM VAL DE MARNE
Benefits Controller
July 2025 - March 2026 (8 months)
Control in accordance with the Accountant's Control Plan:
• Updates to central files (data relating to beneficiaries: insured persons, healthcare professionals, establishments)
internal software