Freelancer profile translated to English.
Back to original languageAbout Lovaniaina
Healthcare professional with 12 years of experience in pharmacies, I support pharmaceutical structures in their daily management and development. My expertise is based on rigorous mastery of file processing and strong skills in therapeutic advice.
Over the years, I have developed an approach centered on customer reception and service, ensuring personalized and quality care. Rigorous, adaptable, and with excellent interpersonal skills, I put my know-how at the service of your projects to ensure operational efficiency and patient satisfaction.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- PHARMACIE ABONDANCE IFARIHYSALES ASSISTANTJanuary 2019 - Today (7 years and 7 months)-Collaboration with insurance companies to process reimbursement requests, resolve issues, and obtain payments.-Welcoming and guiding customers, selling over-the-counter products.-Advising customers on taking treatments-Preparation and distribution of customer orders. Dispensing medications and devices in accordance with prescriptions. Additional sales of parapharmacy products.
- PHARMACIE D 'ANTANIMENASALES ASSISTANTMEDICALMay 2015 - June 2019 (4 years and 1 month)Antanimena, AF, MadagascarWelcoming and guiding customers, selling over-the-counter products. Advising customers on taking treatments. Managing third-party payments and teletransmissions. Advising and selling products to customers. Receiving and checking deliveries. Tidying and maintaining the work area to ensure everything is in order, ensuring compliance with hygiene and safety rules, equipment maintenance. Inventory of products and disposal of expired items.
- PHARMACIE FITIAVANAPHARMACY ASSISTANTJanuary 2013 - January 2015 (2 years)Ankadikely, AG, MadagascarDispensing medications and devices in accordance with prescriptions. Additional sales of parapharmacy products. Welcoming and guiding customers, selling over-the-counter products. Advising customers on taking treatments. Managing third-party payments and teletransmissions.
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Education
- 3RD YEAR LEVELIFAGI-PARAMED BEHORIRIKA2013NIVEAU 3EME ANNE
- SERIES A2 HIGH SCHOOL DIPLOMANDR Antohomadinika2014BACC SERIE-A2