About Lou
My guiding principle:
What I do for my clients:
My Approach:
French
Native or bilingual
English
Fluent
German
Conversational
Experience
- D-EDGE Hospitality Solutions (groupe Accor)Corporate Communications Director & EMEAHOSPITALITYSeptember 2016 - October 2025 (9 years and 1 month)Paris, FranceIn a context of significant transformation, I led the internal and external communications of D-EDGE, born from the successive acquisition of Fastbooking and Availpro by Accor and their subsequent merger. I orchestrated the launch of the new D-EDGE brand, defined its positioning, and supported the company's international scaling.My role also involved structuring and professionalizing the communication function (transitioning from a small team to a full department) and designing corporate and product campaigns to enhance D-EDGE's visibility and legitimacy among hoteliers, partners, and investors.Key achievements:Launch of the D-EDGE brand following the merger of Fastbooking and Availpro: identity, positioning, and global communication strategy.Launch of D-ISPLAY, the Netflix for hoteliers: a streaming platform of educational and inspirational content for hospitality professionals.Development of D-TALKS, a series of hotel conferences across Europe and Asia, featuring speakers like Google, Meta, Booking.com...Structuring and professionalizing the communication department: building a team of 5 experts, with processes and tools adapted for international operations.Deployment of Corporate and product communication campaigns, strengthening D-EDGE's notoriety in the global hotel market.Main responsibilities:Management of the communication team.Development and deployment of the corporate & EMEA communication plan.Deployment of multi-channel campaigns (online/offline).Definition and management of the D-EDGE brand image.Optimization of tools and implementation of scalable processes.Monitoring the performance of the communication department.
- ESTHUA - Faculté de Tourisme, Culture et HospitalitéDigital Communication and Social Media LecturerEDUCATION AND E-LEARNINGNovember 2023 - December 2023 (1 month)Angers, FranceI lecture Master's students in tourism, culture, and hospitality, providing them with a strategic and operational understanding of digital communication and social media.Through a program designed to be both theoretical and practical, I guide them in:Understanding the challenges of digital communication (visibility, engagement, conversion).Analyzing multi-channel communication levers (SEO, SEA, social media, emailing, influence, partnerships).Mastering key frameworks.Developing a comprehensive digital communication strategy (objectives, audiences, buyer personas, channel selection, editorial calendar).Exploring emerging trends.Practical application through case studies, exercises, and a final project (developing a digital communication plan).🎯 Goal: Equip future tourism and culture professionals with the tools to build effective, differentiating digital communication tailored to their sector's realities.
- ZEISS Industrial MetrologyOperational Marketing ManagerTECHSeptember 2013 - August 2016 (2 years and 11 months)Marly-le-Roi, FranceWithin this international leader in optics and medical technology, I managed operational marketing and communication activities in France, in direct liaison with sales and corporate teams.Key responsibilities:Creation and management of a client magazine, from editorial concept to production.Production of graphic materials (Adobe Creative Suite) and multimedia content (video interviews, shooting, editing).Definition and implementation of the digital strategy: press relations, web strategy, social media & community management.Management of email campaigns (Marketo) and optimization of customer relations via CRM.Organization and management of events: international trade shows, technical days, conferences.Deployment of internal communication actions to strengthen team engagement.Budget monitoring and reporting of marketing activities.Notable achievements:Development and distribution of high-value client communication tools, contributing to strengthening ZEISS's notoriety and premium image.Implementation and management of a digital strategy (social media, emailing, content) that improved online engagement and visibility.Organization of benchmark B2B events, reinforcing ZEISS's position as a key player in its market.
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Education
- PRINCE 2PRINCE 2
- M.Sc. inSKEMA Business School2014M.Sc. in