Freelancer profile translated to English.

Description

Operations Director & Growth Consultant | Hospitality · Real Estate · Digital

Entrepreneur and Operations Director with 6+ years of experience in managing demanding multi-site structures — coworking, commercial real estate, and high-end concierge services. I work with executives and SMEs looking to structure their growth, optimize their profitability, and accelerate their digital presence.

What I bring concretely:

— 90% occupancy rate achieved on my sites

— 22 months average customer lifetime

— +4,500 m² under management, 4 sites managed in France

— Creation and development of Host Lyon, a premium concierge service

My areas of intervention:

→ Growth Strategy & Business Development

→ Multi-site profit center management (P&L, reporting, teams)

→ Real estate negotiation & commercial asset management

→ Website creation & digital identity (showcase, landing page, conversion funnel)

→ Digital strategy & operational marketing (SEO, acquisition, automation)

→ B2B/B2C customer acquisition and loyalty

Sectors: Hospitality · Coworking · Real Estate · B2B Services · Premium Tourism

🌍 Native French · Bilingual English (TOEIC 960/990) · Professional Spanish

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

Entrepreneurial People,
Operations Director
REAL ESTATE
September 2021 - Today (4 years and 9 months)
Paris, France
Managed the growth of EP across 2 sites (Paris & Lyon), representing 2,000 m² of coworking spaces. Managed operational and marketing budgets and set annual performance objectives. Implemented marketing and sales strategies (acquisition, loyalty, B2B customer satisfaction). Property acquisition, commercial lease negotiation, and construction/layout plan monitoring. Managed 8 employees (permanent, apprentices, freelancers) and organized schedules.
Stratégie marketing digital Branding Transformation digitale Conception de site web
ESCEN,
Training Instructor
EDUCATION AND E-LEARNING
September 2021 - Today (4 years and 9 months)
Paris, France
Within the school where I graduated, I teach Marketing Management courses to various cohorts. I also assist Master 1 and 2 students with their degree-qualifying exams, particularly the final thesis.
Stratégie marketing digital
Entrepreneurial People,
Marketing Project Manager (Apprenticeship)
REAL ESTATE
September 2018 - September 2021 (3 years)
Lyon, France
As part of the company's development, my main responsibilities included participating in defining sales objectives, creating and managing marketing campaigns, monitoring acquisition channels, creating and optimizing communication campaigns, and creating and optimizing acquisition channels.
Stratégie marketing digital Stratégie marketing digital Stratégie marketing digital Stratégie marketing digital