Freelancer profile translated to English.
Back to original languageAbout Lounes
I design AI voice agents and automations that free businesses from time-consuming tasks — missed calls, appointment scheduling, lead qualification, customer follow-up.
My approach: concrete solutions, deployed on your infrastructure or mine, without dependence on SaaS platforms that increase their prices every year.
▸ AI Voice Agents (ElevenLabs, Twilio): intelligent phone systems, automated appointment scheduling, inbound call qualification.
▸ Custom Automations (n8n, OpenAI API): CRM workflows, lead processing, tool synchronization, SMS/email notifications.
▸ API Integrations: connecting your existing tools (Google Workspace, Notion, HubSpot, Airtable, etc.).
Key achievement: Vocalio (vocalio.fr), an AI voice assistant deployed for independent tradespeople — answers missed calls 24/7 and sends a summary SMS to the professional.
Stack: n8n, ElevenLabs, Twilio, OpenAI, Docker, OVH.
Based in Lille, available for remote work anywhere in France. Free initial consultation to define your needs.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- VocalioFounder & AI DeveloperCONSULTING AND AUDITSFebruary 2025 - Today (1 year and 4 months)Lille, FranceFounder of Vocalio, an AI voice assistant designed for independent tradespeople (plumbers, electricians, heating engineers).The problem: a tradesperson on the go misses an average of 30% of their incoming calls, representing direct lost revenue and customers lost to competitors.The solution: Vocalio automatically answers missed calls 24/7, qualifies the customer's needs, and then sends a summary SMS to the tradesperson with the name, number, reason for the call, and a proposed time slot.Technical achievements:▸ Complete architecture on OVH VPS: Docker, Caddy (reverse proxy + automatic SSL), dedicated domain name (vocalio.fr)▸ Workflow orchestration with n8n: management of incoming calls, data extraction via OpenAI, formatting and sending SMS via Twilio▸ Voice agent design on ElevenLabs: optimized prompts, handling of edge cases, tone adapted to the tradesperson's profession▸ Telephony integration: Twilio numbers, call routing, webhook managementBusiness achievements:▸ Creation of brand identity: website, business cards, graphic charter (dark green #00b894)▸ Definition of the commercial offer: €150 excl. VAT/month without commitment, first month free, Founder offer for the first 10 clients▸ Field B2B acquisition strategy: targeted telephone prospecting in the Lille area, structured pitch, objection handlingStack: n8n, ElevenLabs, Twilio, OpenAI API, Docker, Caddy, OVH, Webhook, REST API.
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Education
- Web Development & Automation (No-Code/Low-Code) CertificationOpenClassrooms (or Udemy / Coursera / platform followed)2025Création de sites WordPress & Shopify, intégrations API, automatisation de processus via Make, Zapier et IA (OpenAI).