Freelancer profile translated to English.
Back to original languageAbout Lou
Do your teams spend hours on repetitive tasks? I automate them with n8n and AI agents connected to your information system — so your employees can focus on what truly adds value.
What I implement:
→ Operational AI Agents
Agents capable of handling requests, analyzing documents, assisting your teams (Customer Service, Sales Admin, Sales) and automating actions.
→ RAG Systems & Knowledge Exploitation
Transforming your documents (PDFs, emails, internal databases) into usable assistants via chatbot or business interface.
→ AI-Augmented Automation
Lead qualification, content generation, intelligent sorting, data extraction and structuring.
→ IS Integration & Orchestration
Connecting AI to your tools (CRM, ERP, DMS, collaborative tools) within a coherent and scalable architecture.
→ Audit & Structuring
Defining use cases, ensuring automation reliability, moving from POC to production.
My approach:
I don't deliver a tool, I deliver a system that runs.
Each mission follows the same framework: use case → architecture → automation → testing → documentation.
Result: systems adopted by your teams, reliable and scalable.
Result: reliable, used, and scalable systems.
Stack:
n8n • OpenAI • Claude • Mistral • APIs • CRM / ERP / DMS • Microsoft 365 • Make • Zapier
Want to industrialize AI in your processes?
Contact me for a 30-min chat. Response within 1 hour.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Energie transfert thermiqueIT Project ManagerMarch 2025 - November 2025 (8 months)Within the IT department, reporting to the IT Director.Main mission: managing digital projects related to customer experience and journey:Implementing an E-commerce platform for spare parts salesStructuring the customer request processing workflow by implementing a customer service ticketing tool- Gathering and analyzing needs with stakeholders- Analyzing the existing IT system and the feasibility of business needs- Writing the specifications document- Defining the project roadmap- Conducting tender processes- Validating impactful choices with general management (functional orientation, budget, ROI, service provider selection...)- Managing contractual relationships- Leading project committees- Monitoring progress and milestones
- Randstad digitalBusiness AnalystBANKING AND INSURANCEJune 2022 - March 2025 (2 years and 9 months)Brest, FranceConsultant at Arkea FSContext: Within the Digital Factory, project and IT department, in an agile organization (Scaled Scrum)Start Date: 06/20/2022Role: Business Analyst (MOA) for the Core Management Squad, application maintenance referent for the Squad's scope, lead for contract creation and data exposure projects as part of the management engine migration project.Squad Scope:- Calculation engines- Amortizing, revolving credit, and leasing management- Collections management- Litigation management- Property and personal insurance managementApplications:- Xloan, a tool published by Open Groupe- Various internal credit, collections, and litigation management applicationsMissions: Ensure the proper functioning of applications, implement corrective actions, and evolve tools to meet the changing needs of business users.Application Maintenance Management:- Analysis and correction of application anomalies- Tracking and inventory of anomalies, presenting progress on the anomaly stock to business users at the end of each sprint- Continuous improvement of maintenance tracking processes with the Product Owner- Effort estimation, value assessment, and prioritization of maintenance items with the PO and business stakeholdersApplication Evolution Project Management:- Requirements gathering/specifications document writing- Monitoring project development with the development team- Testing developed features for production deployment- Post-deployment feature monitoring
- SuravenirManagement ControllerBANKING AND INSURANCEJanuary 2021 - June 2022 (1 year and 5 months)Brest, FranceResponsible for monitoring general expenses and profit on own funds:- Analytical monitoring of external expenses- Analytical monitoring of group billing- Analytical monitoring of personnel costs- Analytical monitoring of taxes and dutiesDevelopment of multi-year forecasts and adjustments for general expenses.Management accounting.Various activity reports (gross/net collection of retirement savings products, sales performance reporting...)
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Education
- Master's Degree - Grande École Program - Management ControlBrest Business School2020- Management des systèmes d'information - Pilotage et ERP - Management interculturel - Contrôle de gestion et pilotage stratégique - Maîtrise de processus et tableaux de bord - Gestion de projet et business intelligence - Coûts, décision et environnement international
- Bachelor's Degree in Finance / AccountingIAE de Brest2017Économie et gestion, spécialités Finance et comptabilité
Certifications
- Elements of AISorbonne University2025