Freelancer profile translated to English.
Back to original languageAbout Louis
With experience in strategic positions in hospitality and tourism, I specialize in implementing and improving processes, both on-site and digitally in the back office.
- Consulting and needs assessment
- Configuration and implementation of management tools
- Automation/Optimization of processes (HR, inventory, sales, accounting, project management, PMS Channel Manager).
- Team training and performance monitoring.
- Implementation of regular reporting on key KPIs.
- Customer roadmap and implementation of communication channels.
- Event project management.
- Virtual assistant for general administration.
Software mastered: Lightspeed, Zelty, Square, Cloudbeds, Asana, Pennylane, Yokitup, Combo, Slack, Meta suite, Google suite, Booking, Airbnb
I also adapt very well to other fields of activity.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Paris (up to 50km), Bayonne (up to 50km)
Experience
- Four Trees Jungle LodgeOwner / Project ManagerSeptember 2017 - Today (8 years and 9 months)San Juan del Sur, RI, NicaraguaEco-project started late 2017 in Nicaragua with 3 business partners. Purchase of land, construction, commercialization and management. Ongoing project.
- Le Social BarDirector of OperationsSeptember 2021 - October 2023 (2 years and 1 month)Paris, FranceIn charge of the start and development of 6 bars nationwide. Strong focus on creating and implementing new processes using new digital solutions (HR, Inventory, Sales, Accounting). Involvement in both daily operations and strategic decisions.
- Simon Says RestaurantOwner / General ManagerNovember 2018 - August 2021 (2 years and 9 months)San Juan del Sur, RI, NicaraguaI bought and managed a restaurant in San Juan Del Sur, Nicaragua. Strong focus on training the team to new processes and quality standards. Successful operation (200k/year) before COVID. Sold early 2024.
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Education
- Master of BusinessGriffith University2011Spécialité Management du sport et Evenementiel
- STAPS LicenseILEPS2009Option Management du Sport et des unités commerciales