Freelancer profile translated to English.
Back to original languageAbout Louis
Looking for a Product Manager / Product Owner capable of structuring a digital product, improving e-commerce performance, and transforming customer data into concrete decisions?
I support product, e-commerce, and business teams on projects with high stakes in growth, conversion, and operational efficiency.
Specializing in e-commerce and retail, I work on revenue-oriented products (buying journey, conversion funnel, UX) as well as internal tools with high business impact. My approach is pragmatic, data-driven, and ROI-oriented: every product decision must serve a clear objective.
🔍 What I can bring you
- Structuring and managing impact-oriented product roadmaps
- Optimizing e-commerce journeys (conversion, UX, performance)
- Leveraging customer data (VoC, analytics, feedback)
- Smooth collaboration between tech, design, and business teams
- Implementing efficient processes and clear prioritization
I have a strong interest in automation, applied AI, and scalable products, particularly for improving decision-making, insight quality, and team productivity.
I work with large groups, scale-ups, and structuring product teams, on short or long-term assignments.
If you are looking for a business-oriented, data-driven, and impact-focused Product Manager, capable of integrating quickly and delivering measurable value, let's talk.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- L’OccitaneProduct Manager E-commerceRETAIL (LARGE RETAILERS)March 2022 - December 2025 (3 years and 9 months)Paris, France
Client Context
International retail & e-commerce group, facing performance, scalability, and customer experience challenges across multiple markets.Mission & Value Delivered
Product management for **7 e-commerce sites generating over €10M in annual revenue**, with a strong focus on replatforming, UX optimization, and scaled delivery.Key Achievements
- Managed the replatforming of 3 sites to Salesforce Commerce Cloud
- Built and prioritized thee-commerce product roadmap
- Collected andanalyzed VOC and automated routine via AI
- Delivered features with high business impact: PDP redesign, rebranding, checkout improvements, loyalty program
- Managed product operations and business support
- Collaborated closely withtech, design, business, and international teams
- BNP ParibasCustomer Relations & AI POBANKING AND INSURANCEJanuary 2019 - January 2022 (3 years)Paris, France
Client Context
International banking group, focused on digital customer experience and automation.Mission & Value Delivered
Design and deployment ofconversational solutionsto improve customer relations and reduce the load on contact centers.Key Achievements
Integrated anFAQ chatboton the website and mobile applicationDevelopedtransactional use casesActed as Scrum Master for the teamCollaborated with tech, data, and business teams - StellantisPIM Product OwnerAUTOMOBILEJanuary 2017 - January 2018 (1 year)Paris, France
Client Context
International automotive group, facing large-scale product data management challenges.Mission & Value Delivered
Implementation of a PIM solution to centralize and ensure the accuracy of product data across multiple markets.Key Achievements
- Implemented aPIM for 18 countries
- Established theagile methodology(Kanban)
- Coordinated international teams
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Education
- Master 2 Digital Marketing & E-businessISC Paris2017Master 2 Marketing Digital & E- business
- Law DegreeUniversité Paris X2014Licence Droit
Certifications
- PSPO Iscrum.org2018
- SAFe 5 AgilistSAFe by Scaled Agile, Inc.2020