About Louis-Joseph
French
Native or bilingual
Experience
- CODE - VAD de compléments alimentaires et cosmétiques bioSite ManagerHEALTH AND WELLNESSJune 2017 - January 2019 (1 year and 8 months)Paris, FranceManager of 3 e-commerce sites on multi-store Magento (two B2C sites and one B2B):• Management and supervision of outsourcing to different service providers• Content updates, store configuration, bulk product imports via CSV file…• Promotion, implementation of offers in line with the print marketing strategy• Monitoring feature development (installation and configuration of extensions)• Guarantee of solution stability, update of Magento versions and patches.• Monitoring the proper functioning of the dedicated server• Analysis of traffic and conversion with Google Analytics and Webmaster Tools• Implementation of AdWords & Facebook Ads campaigns• Implementation and monitoring of SEO strategyEmailing Campaign for two B2C brands (Sendinblue & OxiMailing):• Database management (opt-in email addresses, bounces, unsubscribes)• Formatting and integration of contentWordpress:• Deployment of a Wordpress solution on a server• CMS configuration• Theme and extension installation• Content update and SEO optimizationDirect Marketing (Mail Order)• Daily monitoring of loyalty and prospecting results• Customer segmentation and extraction of different batches for message delivery via our router (one upload per month)• File preparation with our broker for prospecting by quarter (one upload per month)• Customer file management for rental and/or exchange with our partners
- CODE - VAD de compléments alimentaires et cosmétiques bioCustomer Service and IT Department AssistantHEALTH AND WELLNESSJune 2015 - May 2017 (1 year and 11 months)Paris, FranceManager of 3 multi-store Magento e-commerce sites (two B2C sites and one B2B):• Management and supervision of outsourcing to different service providers• Content updates, store configuration, bulk product imports via CSV file…• Promotion, implementation of offers in line with the print marketing strategy• Monitoring feature development (installation and configuration of extensions with the help of a technical service provider)• Guarantee of solution stability, update of Magento versions and security patches with the help of a technical service provider• Monitoring the proper functioning of the dedicated server at PEER1• Analysis of traffic and conversion with Google Analytics and Webmaster Tools• Implementation of AdWords campaigns• Implementation and monitoring of SEO strategyWordpress:• Deployment of a Wordpress solution on a server• CMS configuration• Theme and extension installation• Content update and SEO optimizationEmailing Campaign for two B2C brands (Sendinblue & OxiMailing):• Database management (opt-in email addresses, bounces, unsubscribes)• Formatting and integration of contentDirect Marketing (Mail Order)• Daily update of loyalty and prospecting results• Customer segmentation and extraction of different batches for message delivery via our router (one upload per month)• Invoicing• Customer relations by phone and email: order taking, dispute management, inquiries, …• After-sales service• Stock: partner order replenishment
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Certifications
- Learn to create your website with HTML5 and CSS3Openclassrooms2016
- Design your website with PHP and MySQLOpenclassrooms2018