LFFreelancer profile translated to English.
Back to original languageAbout Louis
A graduate of ESSEC Business School, I am driven by a passion for bringing my expertise in the hotel and restaurant industry through my previous consulting projects. My academic background, combined with my professional experiences, allows me to promote excellence and innovation in high-end service environments.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- AIR FRANCE-KLMHead of International Lounge Development and Customer ExperienceNovember 2022 - November 2024 (2 years)Paris, France• Conducted market research and preliminary financial analyses to identify opportunities for new international lounges• Participated in various strategic commercial transformation missions• Planned international audits in the 200 airports served• Improved customer satisfaction by 3% for Business and La Première lounges
- Junior IMHI – Hospitality ConsultingPresidentJanuary 2022 - January 2024 (2 years)Cergy, France• Supported ELLE in its international hotel development with the completion of a full EOI - (6 months)• Advised a CAC 40 real estate company on the creation of its luxury division - (8 months)• Managed a team of 13 people
- CHEVAL BLANC PARISPurchasing Assistant - (Hotel Opening)June 2020 - December 2020 (6 months)Paris, France• Supervised FF&E and OS&E procurement and purchasing• Optimized inventory prediction for perishable goods
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Education
- Real Estate & Sustainable Development ChairESSEC BUSINESS SCHOOL,2024Chaire Immobilier & Développement durable
- Msc in Hospitality ManagementESSEC BUSINESS SCHOOL,2024Msc in Hospitality Management