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Louis DelfinLD

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Freelancer profile translated to English.
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About Louis

Experienced inproduct managementand specialized inUX Design**, I support companies in their complex digital projects with a **pragmaticandtargetedapproach. I intervene specifically on precise issues:technical integration, product improvement, or UX/UI optimization.My dual expertise guarantees bothefficient agilemanagement (Scrum, Kanban, Safe) andoptimized user experience(Axure, Adobe XD, ergonomics). Having successfully managed critical projects at Bolloré Logistics (CMA-CGM), ICC, and CNIL, I deliver fast,visible**, and **alignedresults with **business challenges**.

My goal: to accurately translate your needs into concrete solutions, for immediate benefit in terms of efficiency, customer satisfaction, and return on investment.

My support: prioritizing apersonalized**, **methodical, and results-orientedapproach.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Chambre de Commerce Internationale (ICC)
    Product Owner
    PUBLIC SECTOR
    June 2025 - December 2025 (6 months)
    Paris, France
    • Definition of product vision and roadmap with Business and IT teams.
    • Requirements gathering, user story writing, and backlog prioritization.
    • Management of agile cycles and facilitation of Scrum ceremonies.
    • Supervision of integrations: Microsoft Dynamics CRM, payments, Power BI.
    • Improvement of validation and reporting processes.
    • Tools: Azure DevOps, Microsoft Dynamics, Power BI, BPMN
    Agile Method Azure DevOps User Experience Design Continuous Improvement Process Optimization
  • Bolloré Logistics (maintenant CMA-CGM)
    Product Owner
    LOGISTICS AND SUPPLY CHAIN
    May 2022 - March 2025 (2 years and 10 months)
    Puteaux, France
    • Mission: Mobile CRM Deployment and Data Migration
    • Context: Continuous improvement of Oracle CRM and management of mobile deployment
    • Actions:
    • Management of Oracle CRM deployment on mobile and server migration
    • Management of risks related to server migration
    • Continuous improvement of Oracle CRM based on user feedback and business needs
    • Backlog management and prioritization in line with business objectives
    • Implementation of Agile practices within the IT department
    • Wireframing of features to be developed
    • Organization of Agile ceremonies: sprint planning, daily meetings, retrospectives
    • Translation of user requirements into detailed technical specifications and user stories
    • Tools Used: Azure DevOps, SharePoint, Axure
    • Contributions:
    • Successful deployment of CRM on mobile with successful integration between all applications
    • Driving continuous improvement of Oracle CRM in line with business objectives
    • Implementation and promotion of Agile methodologies, improving project management and delivery times
    Agile Project Management Azure DevOps Agile Method Process Optimization User Experience Design
  • GTA (Géomètres Experts Associés)
    Digital Strategy Consultant
    CIVIL ENGINEERING
    December 2021 - April 2022 (4 months)
    Paris, France
    • Mission: Digital Workplace Project Framework
    • Context: Digital transformation to improve the efficiency and transparency of inter-service interactions
    • Actions:
    • Customer needs analysis to identify innovation opportunities
    • Facilitation of workshops on business processes and workflows
    • Analysis of operating models to identify inefficiencies
    • Definition of target vision with technological orientations
    • Evaluation and recommendation of technological solutions
    Digital Transformation Process Mapping Process Improvement

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Education

  • Master 2 – Knowledge Integration in Mechanical Production: Design, Industrialization, Innovation
    Arts et Métiers ParisTech
    2021
    Master 2 – Knowledge Integration in Mechanical Production: Conception, Industrialisation, Innovation
  • Master 2 – Ergonomics and Human Factors Engineering
    Université Paris Descartes
    2020
    Master 2 – Ergonomie et Ingénierie des Facteurs Humains

Certifications

  • PSPO
    scrum.org
    2022
    Scrum
  • SAFe
    Scaled Agile, Inc
    2024
    SAFe

Skill set

Categories