Freelancer profile translated to English.
Back to original languageAbout Louis
Specializing in the analysis of business needs, process structuring, and value piloting, I support complex organizations and large accounts in their transformation projects by clarifying business issues, prioritizing use cases, and translating business needs into operational requirements aligned with strategy.
My role covers the analysis of existing processes, the formalization of business problems, the definition of KPIs and business blueprints, as well as monitoring the impact and adoption of solutions. I act as an interface between business units, product teams, and engineering to ensure functional coherence and value creation.
I use user-centered analysis methods as decision-making tools, serving the transformation of organizations and business performance, not as an aesthetic end.
I have led missions in high-stakes environments (public sector, critical contexts, multi-stakeholder organizations), requiring rigor, clarity, traceability, and measurable results.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Ministère de l'agriculture et de la souveraineté alimentaireProduct and Business Design ExpertAGRICULTUREJune 2025 - Today (1 year and 2 months)Paris, FranceSupport on digital transformation projects aimed at improving the efficiency of business tools for agents and field staff.Analysis of business needs, existing processes, and regulatory constraints, followed by the formalization of associated functional requirements.Participation in structuring business workflows, defining monitoring indicators, and aligning solutions with strategic objectives.Collaboration with product and technical teams to ensure functional coherence, proper tool adoption, and measurable value creation.
- HermèsDigital Transformation & Business ToolsLUXURY GOODSJanuary 2024 - February 2025 (1 year and 1 month)Paris, FranceIntervention on digital transformation projects aimed at improving the efficiency of business tools and internal processes within a complex industrial and organizational environment.Analysis of business needs, existing processes, and operational challenges, in conjunction with various internal teams.Contribution to the scoping of business issues, the formalization of functional requirements, and the prioritization of use cases to be addressed.Participation in defining performance indicators and aligning solutions with the organization's strategic objectives.Work as an interface with business, product, and technical teams to ensure functional coherence, tool adoption, and measurable value creation.
- Ministère des ArméesBusiness Design ExpertDEFENSE AND MILITARYAugust 2023 - Today (2 years and 11 months)Paris, FranceAnalysis of business needs and operational processes in an NBCR (Nuclear, Biological, Radiological, Chemical) and crisis management context.Scoping of business issues, identification of friction points, and formalization of functional requirements for a communication tool between medical and operational stakeholders.Facilitation of clarification workshops with field stakeholders, prioritization of use cases, and definition of performance indicators related to operational efficiency and adoption.Interface between business units, decision-makers, and technical teams to ensure feasibility, functional coherence, and validation under real conditions.Contribution to monitoring the business and operational impact of the deployed solution.
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Education
- Master's Degree, Transcultural Design ChinaL'Ecole de design Nantes Atlantique2016Master's Degree, Transcultural Design China
- Bachelor's Degree, Interaction DesignL'Ecole de design Nantes Atlantique2014Bachelor's Degree, Interaction Design