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Loubna E.LE

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Freelancer profile translated to English.
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About Loubna

With 4 years of experience in home insurance claims, I support companies in comprehensive file management, expert report auditing, claims file analysis, and subrogation management. My goal: to secure your settlements, reduce errors, and improve the efficiency of your internal processes.

My main strengths:

Home insurance claims file management and monitoring, with mastery of financial and regulatory aspects

Auditing and analysis of expert reports, to detect inconsistencies and optimize decisions

Rigour and organization, allowing for the simultaneous handling of multiple complex files

Clear and structured synthesis, to provide analyses directly usable by your teams

Types of assignments I handle:

Comprehensive management of home insurance claims files

Auditing and analysis of home insurance expert reports

Analysis and monitoring of files to maximize the effectiveness of subrogations

Structuring and synthesis of files for your internal teams
  • French

    Native or bilingual

  • English

    Basic

  • Arabic

    Conversational

Remote only
Primarily works remotely

Experience

  • ADENES
    CLAIMS MANAGER
    BANKING AND INSURANCE
    May 2022 - Today (4 years and 1 month)
    Analysis and processing of claims files: verification of coverage, damage assessment, and validation of supporting documents.

    Claims management: customer relations, dispute resolution, settlement negotiation, and handling inbound/outbound calls with Genesys.

    Calculation of compensation and administrative follow-up of files according to internal procedures and regulations.

    Use of specialized software: RSI Software, Sinnaps, Word, Excel, OAD, for data monitoring and analysis.

    Collaboration with experts, notaries, and opposing insurance companies.
    Subrogation Analysis Compensation Claims Management Synthesis and Reporting Financial Analysis
  • Kiné des saline
    Secretary
    October 2019 - May 2021 (1 year and 7 months)
    Compile documents and files, prioritize tasks, manage practitioner schedules, handle current accounting.
    Mastery of Office Tools Professional Writing Administrative Management Organization and Planning Basic Management Knowledge

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Education

  • Vocational Baccalaureate
    LYCEE FINOSELLO
    2019
    Baccalauréat professionnel
  • BEP Customer and User Relations
    LYCEE FINOSELLO
    2018
    BEP Relation clients et usagers

Categories

  • Other