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Loubna BLB

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Freelancer profile translated to English.
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About Loubna

Do you need someone reliable, discreet, and efficient to manage your administrative daily life? You are in the right place.
With 15 years of experience with very diverse companies — large groups like SNCF, accounting firms, mutual insurance companies, insurance companies, and startups — I have learned to adapt to all environments and work paces.
What I can take care of for you: managing your emails, your calendar and your appointments, writing and formatting documents, archiving and organizing your files. In short, everything that takes time and distracts you from your core business.
What sets me apart? Absolute discretion, rigor, and a real ability to anticipate your needs without you having to explain everything.
I work remotely, autonomously, and I adapt to your organization.
Languages: French, English, Spanish, Arabic.
  • French

    Native or bilingual

  • Spanish

    Fluent

  • English

    Fluent

  • Arabic

    Fluent

Remote only
Primarily works remotely

Experience

  • IRCEM
    Retirement manager
    June 2025 - December 2025 (6 months)
    • • Anomaly management
    • • Customer data validation
    • • Analyze and manage supporting documents
    . . Appointment scheduling
    . . Email management
    Management control
  • SwissLife Roubaix
    Contract life manager
    December 2021 - April 2025 (3 years and 4 months)
    • • Management of individual affiliation forms.
    • • Admissions, departures of members and beneficiaries.
    • • Contract portability.
    • • Updates (bank details, address changes…).
    • • Contributions exemptions and adjustments.
    • • Contract terminations.
    • • Complaint processing.
  • AG2R la Mondiale
    Administrative manager
    December 2018 - October 2021 (2 years and 10 months)
    • • Knowledge of internal tools (document management system, kofax, customer file…) Reception, sorting and qualification of mail.
    • • Creation of new procedures.
    • • Management of customer requests in relation with sales representatives/service providers.
    • • Management of anomalies in document management system files.
    • • Training of employees and new service providers.

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Education

  • BTS Assistant Manager
    CFA Tertia 3000
    2014
    BTS assistante manager
  • 1st year of law
    Tertiales
    2013
    1ére année de droit

Categories

  • Other