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Lou-Ann SolerLS

Lou-Ann Soler

Administrative and Commercial Assistant

€250/day
Lyon, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lou-Ann

Hello and welcome to my profile!

I am Lou-ann Soler, a freelance administrative and commercial assistant.

I support entrepreneurs, VSEs, SMEs, and training organizations in managing their administrative and commercial tasks to save them time and allow them to focus fully on developing their business.

With over 5 years of experience, I have developed solid expertise in administrative management, customer relations, commercial development, and project coordination. Organized, rigorous, and autonomous, I quickly adapt to your working methods and ensure reliable follow-up of each mission.

I can notably support you with:
• Daily administrative management
• CRM management and updates
• Administrative and commercial follow-up
• Customer relationship management
• Professional email management
• Phoning and appointment setting
• Commercial prospecting
• Mailing campaigns and follow-ups
• Prospect file qualification
• Creation and updating of databases
• Creation of tracking and reporting spreadsheets
• Formatting of professional documents
• Creation of PowerPoint and Canva presentations
• Design of training materials
• Drafting of procedures and internal documentation

I place particular importance on the quality of work, meeting deadlines, and fluid communication. My goal is to offer you reliable, responsive, and personalized support, whether for a one-off need or a long-term collaboration.

Do not hesitate to contact me, I will be delighted to discuss your project with you!
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

  • Italian

    Basic

Can work on-site
Lyon (up to 50km)

Experience

  • Novétude
    Continuing Education Manager
    EDUCATION AND E-LEARNING
    October 2025 - Today (10 months)
    Lyon, France
    - Business development and customer relationship management
    - Sales administration and development project management
    - Organization and reporting of continuing education activities
    - Development of internal sales training
    - Development of the "Procedure Book" for the department and project development follow-up (new CRM, Adentys platform development)
    Business Development Project Management Procedure Writing Sales Strategy Instructional Design
  • Novetude
    Recruitment and Business Development Manager
    September 2024 - October 2025 (1 year and 1 month)
    - Candidate support and coaching
    - Sourcing and prospecting of candidates and employers
    - Candidate selection and interview management
    - Partnership development
    - Creation of video content for communication
    Telemarketing B2B Prospecting B2C Prospecting Recruitment Negotiation & Closing
  • Novetude
    Business Relations Officer
    February 2023 - September 2024 (1 year and 7 months)
    - Prospecting and sourcing employers (medical and social structures)
    - Candidate interviews and pre-selection
    - Creation of marketing and commercial materials (personas, templates, Flatchr process, Airtable)
    Commercial Phoning E-mailing Microsoft Excel Microsoft Office

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Education

  • Master in International Development and Business
    ECEMA Lyon
    2024
    Master Développement et Commerce International
  • Master in Digital Art Direction
    STUDI - LISAA
    2022
    Master Directeur Artistique Numérique

Skill set

Categories