Freelancer profile translated to English.
Back to original languageAbout Lotfi
Expert consultant in Atlassian tools. I combine technical and business skills to manage audits, customize Jira and Confluence environments, and lead complex migrations to the Cloud or version upgrades.
I have supported several major clients in Agile/SAFe mode, from requirements gathering to production, including standardizing practices, custom development, and post-deployment support.
Trained in ITIL and Agile methodologies, certified PSM1 and AWS Cloud Practitioner, I focus on service continuity, data security, and sustainable optimization of collaborative tools.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Bordeaux (up to 50km)
Experience
- ASTEKAtlassian ConsultantDIGITAL AND ITMarch 2021 - Today (5 years and 5 months)Paris, FranceDeployment of Atlassian tools,Data migration via shell and groovy scripts,Rebuild of scripts and automationsTest migration in a pre-production environment,Post-migration support.Support and administration tasks:Support for requests and incidents reported by clients,Ensure the proper functioning of tools and service continuity
- Valiantys SASJira and Confluence ConsultantSOFTWARE PUBLISHINGAugust 2019 - January 2021 (1 year and 5 months)Paris, France• Jira and Confluence expertise - advice, feedback• Deployment of the Atlassian suite - requirements gathering, gap analysis, installation, configuration• Training for users and administrators of Jira and Confluence• Audit of ITSM tools and processes to optimize performance• Migration to an Atlassian tool - Mantis, ServiceNow, Redmine to Jira, MediaWiki to Confluence• Upgrade of your Atlassian suite to keep a solution up-to-date
- Amazon Web Services (AE)Support EngineerINTERNET OF THINGS (IOT)December 2017 - July 2019 (1 year and 7 months)Paris, FranceApplication support and technical-functional supportEscalation managementKnowledge base enrichmentL1 and L2 support
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Education
- Applied Computer Science for ManagementHigher Institute of Management2009
Certifications
- Scrum Master PSM1Scrum alliance