Freelancer profile translated to English.
Back to original languageAbout Lotfi
Experienced Product Owner, I bridge the gap between user needs, business objectives, and technical teams. Thanks to my dual technical and functional perspective, I transform needs into concrete, value-creating solutions. I thrive in dynamic environments where Agile, collaboration, and continuous improvement are at the heart of the product.
French
Native or bilingual
Can work on-site
Paris (up to 50km), Montpellier (up to 50km), Marseille (up to 50km), Toulouse (up to 50km), Lyon (up to 50km)
Experience
- Comwatt & Crédit Agricole Transitions et EnergiesProduct OwnerENERGY AND UTILITIESApril 2025 - Today (1 year and 2 months)Montpellier, France**"Fusion" Project**: Development of a mobile application for Crédit Agricole Transition & Energy, integrated with the Comwatt energy manager to control and optimize energy consumption.Achievements:
- Development and update of the product roadmap in collaboration with internal stakeholders (management, marketing, sales, customer service, accounting, and R&D) and sponsors.
- Collection, analysis, and formalization of needs from stakeholders.
- Functional scoping of requests and prioritization of the backlog based on business value, customer needs, and technical feasibility.
- Sharing and communication of the product vision to the development team to ensure aligned understanding of objectives.
- Writing features and user stories, managing the product backlog, and maintaining functional consistency.
- Facilitation and active participation in agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives, backlog refinement).
- Cross-functional coordination with IT, design, QA, and support teams to ensure the quality of deliverables and meet deadlines.
- Implementation and monitoring of performance and customer satisfaction indicators (KPIs, user feedback).
- Monitoring and maintenance of the legacy application to ensure service stability for existing Comwatt customers.
- Orange LearningMOA Project ManagerTELECOMMUNICATIONSDecember 2024 - March 2025 (3 months)Montpellier, France"LETS" Project:Development of a new web application for the organization and management of training courses for Orange employees.Achievements:
- Collection of business needs and tracking of requests throughout the project lifecycle.
- Budget monitoring and co-construction of the project roadmap.
- Interface between the Orange publisher and third-party publishers for the implementation of training within Orange Learning.
- Leading and monitoring steering committees, project committees, and participating in co-management.
- Preparation and reporting for HR, experts, and managers.
- Monitoring of acceptance test plans.
- Employee tracking process.
- Preparation of processes for business departments and administrators.
- Change management.
- Crédit Agricole Technologies et ServicesProxy Product OwnerBANKING AND INSURANCEDecember 2021 - November 2024 (2 years and 11 months)Montpellier, France**"New Client Portal - NPC" Project**: Within the Client Distribution Tribe, enriching the NPC for the 40 regional banks of Crédit Agricole (connected & disconnected spaces) with functionalities requested by the Product Owner and digitalizing customer self-care journeys.Achievements:
- Analyzing business needs, participating in the scoping of Epics, Product Days, and PI Planning, and co-facilitating Scrum ceremonies.
- Writing stories (US), their acceptance criteria, and presenting them to developers during refinement sessions.
- Populating, tracking, and prioritizing the backlog and sprints.
- Managing and qualifying anomalies reported in production by the Product Owner and regional banks (MCO and STL).
- Monitoring sprints, developments, acceptance phases, and the needs of the Scrum team.
- Optimizing portal application functionalities and challenging UI/UX, accessibility, tracking, CSR, and SEO teams.
- Ensuring production deployment while maintaining quality and meeting deadlines.
- Working on website targeting/personalization, form management, DAM, component creation, and KPIs.
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Education
- Doctorate, Climatology - Statistical and Computer Science ApplicationsUniversity of Burgundy2008Docteur, Climatologie - Application statistico-informatique
- Master 2, Information Processing and Data ExploitationUniversity of Versailles Saint-Quentin-en-Yvelines2005Master 2, Traitement de l'Information et Exploitation de Données
Certifications
- Becoming a Product ManagerMBS2025
- Skills Certificate Level 7 (Equivalent Master 2), Project ManagementECEMA2021