About Lorenzo
French
Native or bilingual
English
Native or bilingual
Experience
- SOPRA STERIASystems and Automation EngineerTECHNovember 2024 - Today (1 year and 7 months)Nantes, FranceMaintenance in operational condition (MCO) of Windows / UNIX systems and application environments: supervision, proactive incident analysis, risk management and maintenance planning, SI sustainabilityLevel 3 incident management, Adobe, Tomcat, coordination with technical teams and follow-up until resolution.Advanced administration and support of the application ecosystem (version upgrades, deployments, patches, application dependencies).Backup and restore management, environment duplication, storage space control.Automation of recurring tasks and continuous improvement of the SI via PowerShell (creation of internal tools, maintenance, reporting).Active Directory administration: account management, GPO, scheduled tasks, access policies and authentication supervision.Writing and enrichment of the knowledge base, technical documentation and operating procedures concerning levels 2 and 3Regular communication with clients: reporting, diagnosis follow-up, incident analysis restitution and technical support.
- EDFActive Directory ExpertTECHDecember 2023 - October 2024 (10 months)Nantes, FranceManagement and administration of Active Directory in a production environment: creation and maintenance of accounts, groups, OUs, GPO/GCO policies, access control and authentication supervision.Level 2 incident managementAutomation of recurring operations via PowerShell: extraction scripts, bulk object management, account cleanup and reporting.Deployment and configuration of an EDR (Endpoint Detection & Response) in the context of strengthening SI security.Inter-team collaboration in an Agile / DevOps framework, participation in sprints and collaborative incident resolution.Rigorous application of security and confidentiality rules related to sensitive accounts and critical data.
- CapgeminiWorkplace AdministratorTECHDecember 2023 - November 2024 (11 months)Nantes, FranceManagement of user requests and escalated N2 incidents, ticket and call tracking, with precise reporting in an ITIL environment.Management and participation in workstation migration projects (Windows 7 → Windows 10) and the deployment of Smartéo mobile applications via Workspace One.Testing of Windows Server 2016 and Windows 10 bases: enrollment, compliance tests, application deployment, driver and tool installation via SCCM and InTune.Updating and enriching technical documentation (Workplace chains, procedures, diagnostics).Contribution to service continuity and continuous improvement of operational quality.Project monitoring and reporting in an Agile context, creation of dashboards and indicators via Power BI.
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Education
- BTS SIO – Information Services for Organizations (SISR option) BaccalaureateSTMGBTS SIO – Services Informatiques aux Organisations (option SISR) Baccalauréat
- Bachelor Systems and NetworksYnov2021Bases du développement : algorithmie, programmation orientée objet (POO), découverte de plusieurs langages et SQL. Projets pratiques : développement d’applications web (JavaScript), création de forum, projets techniques et challenges de programmation. Data : SQL avancé et analyse/manipulation de données avec Python. Infrastructure & systèmes : Linux, administration de postes clients, fonctionnement des réseaux, Windows Server. Technologies complémentaires : conteneurisation, bases du cloud et sensibilisation à la cybersécurité. Spécialités informatiques : IoT, programmation de micro-contrôleurs, développement mobile, responsive design, introduction au développement de jeux avec Unity. Gestion de projet : projets suivis, hackathons 48h, CTF, challenges techniques. Compétences professionnelles : communication, RSE/impact, anglais, travail en équipe. Spécialisation en 3e année : développement, infrastructure & réseaux ou robotique et systèmes embarqués.