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Lorene VerdeilLV

Lorene Verdeil

Facilitation / UX Research

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lorene

Helping you (re)align your users (employees, customers, users), your stakeholders, and the values of your organization (company, association, public institution) to develop a business model that is eco-compatible with societal challenges and planetary boundaries, thanks to the power of collective intelligence (listening, facilitation, change management....)

Supporting you as closely as possible to your users: from understanding their uses and needs to the (co)creation of innovative and relevant solutions to affirm/strengthen their engagement, (re)enchant their experience,

Passionate about observing and analyzing the uses and users of all kinds, aware of the ecological and human challenges of our time, I capitalize on each of my skills to bring a specific perspective, combining 15 years of experience in Market Research with the methodologies of UX Research, collective intelligence, Design Thinking…

Skills that I am keen to transmit and enrich during the training sessions that I regularly conduct for various organizations.

And as a common thread, the desire to encourage sustainable and supportive choices, respectful of the Planet and Humans.

#UXResearch #Empathy #CustomerJourney #Usecases #Designthinking #Facilitation #CollaborativeInnovation #Ecodesign #Focusgroup #Interviews #Ecocompatibility #EcologicalTransition


Strengths and assets:
Adaptability and Reactivity
Empathy, Listening and Kindness
Rigour and Implication
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km), Paris (up to 100km)

Experience

  • Freelance
    Collective Intelligence Facilitator
    CONSULTING AND AUDITS
    January 2019 - Today (7 years and 5 months)
    Paris, France
    • Co-lead Collective Intelligenceon the Convention of Companies for the Climate(CEC)New Imaginaries pathway (recruitment and animation of the team of coaches and facilitators, co-design of Base Camp sessions, moments of collective connection...) -2024
    • Facilitation of groups of leadersfor theCECon the Alpes pathway (2023) and New Imaginaries(In progress)
    • Support for teams from the Natixis - BPCE groupin defining / declining annual roadmaps, strategic positioning reflections, raison d'être...(Ad hoc missions in 2021, 2022, 2023...)
    • Support for Codir of associationsin the context of strategic reflections (KAWAA association, Première Urgence, France Alzheimer) -Ad hoc missions 2018, 2023...
    • Supportfor teams duringhackathons(Bemyapp) on various projects (Roche, La poste...) -2021, 2022
    • Support for the creation and implementation of aproject to measure the ecological impact of employees (BPCE)- 2020 - 2021
    • Facilitation of team days at different stages of a project** (CEC Industrie, CEC des Communs)- 2022 - 2024
    • ...
  • Freelance
    UX Research
    December 2009 - Today (16 years and 6 months)
    Paris, France
    • UX workshop animation:creation of persona, job-to-be-done, concept testing, mock-up creation, prototyping...
    • User/Customer Journey
    • UX writing
    • Design Thinking Workshops
    • UX Tests:Site testing, application testing
    • Conducting individual interviewsnon-directive or semi-directive
    • Analysis, writing and presentation of reports, organization of post-workshop workshops
    • Project management and coordination:field management and monitoring, international coordination, writing interview and animation guides...
    Sectors studied:Media (press, radio, TV) / Services (tourism, energy, insurance...) / Mass consumption (spirits, food, cleaning products...) / Cosmetics / Petcare / Games (Françaide des jeux)...

    **Clients**: Axance/Devoteam for various advertisers, Natixis, BPCE...


    Issues studied:Readership study (press) / Advertising pre-testing, Image assessment / Pack testing / Brand equity / Positioning study / Concept testing / Website evaluation...
  • Freelance
    Trainer
    EDUCATION AND E-LEARNING
    January 2014 - Today (12 years and 5 months)
    Paris, France
    • UX Research Training: methodology, conducting interviews and group moderations, content analysis and presentation of relevant reports - Axance (2021), BPCE (2022)
    • Market Research Training:qualitative and quantitative methodologies / Focus group moderation techniques / Individual interview technique / Qualitative analysis / Presentation of study results... (ISM, since 2014)
    • Design Thinking Training- understanding the methodology (presentation and implementation on practical cases) (Neuroactives - 2019 to 2021)
    • Creativity Training:How to boost your creativity
    Pedagogy Public Speaking Training Marketing Study

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Education

  • DESS Written Communication, Very Good Mention
    Paris V
    1997
    Description de la formation Techniques d'analyse du discours : analyse de contenu, linguistique, sémiologie...
  • Bachelor's and Master's Degree in Sociology of Communication
    Paris V
    1996
    Sociologie des médias et psychologie sociale Mémoire de maîtrise consacré aux Sitcom d'AB Production

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