About Lorena
Spanish
Native or bilingual
French
Fluent
English
Fluent
Experience
- ReachersFrench/Spanish Translator and Customer AssistantE-COMMERCEJune 2019 - September 2019 (3 months)Aix-en-Provence, France
- Translation of French-Spanish advertising for the brand ANNA VELAZIA, on Facebook.
- Handling customer and prospect requests via instant messaging and email.
- Managing disputes and orders.
- Managing the community through social media.
- FreelanceDIGITAL COMMUNICATION OFFICERSOCIAL NETWORKSMay 2015 - Today (11 years and 1 month)
- COMMUNICATION OFFICER
- FRENCH/SPANISH TRANSLATOR
- COMMUNITY MANAGER
- EVENT MANAGEMENT
- Alola connectionCommunity ManagerSOCIAL NETWORKSJanuary 2014 - December 2014 (1 year)✔️Management of social media and fan pages with programs like Hootsuite.✔️Increase in followers from 400,000 to 1 million during the period.✔️Management, creation, and sending of online contest newsletters with Mailchimp.✔️Assistance in the transformation of the website www.mimanualdelbebe.com.✔️Deployment of the Digital Communication strategy: updating the website and establishing the posting and tweeting plan.✔️Writing and deploying web content.✔️Conducting webinars.
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Education
- Bachelor's degree in Social Communication, specialization: Digital CommunicationPontificia Universidad Javeriana2013