About Lola
French
Native or bilingual
English
Fluent
Experience
- Centre Public d'Action SocialeHead of Training DepartmentPUBLIC SECTORDecember 2024 - February 2025 (2 months)Bruxelles, Belgium✅ Training Plan Management:Development and implementation of the annual training plan for over 500 employees in various trades, in collaboration with different departments.Analysis of training needs and development of solutions tailored to company objectives.Monitoring of internal and external training, coordination with trainers, and management of registrations.✅ Administration of Training Activities:Prospecting and public tenders to find the best providers.Administrative follow-up of training activities (contracts, attendance sheets, reports, etc.).✅ Training Monitoring and Evaluation:Evaluation of the effectiveness of training activities by collecting participant feedback and measuring results achieved.Analysis of employee performance after training and implementation of follow-up plans.Regular reporting to management on the status of training, impact on employee performance, and budget management.✅ Administrative and Regulatory Management:Monitoring legal obligations regarding professional training and compliance with regulations (training legislation, etc.).Management of an administrative assistant within the department.
- Chambre de Commercie et d'Industrie Régionnale de LyonClient AccountantPUBLIC SECTORFebruary 2023 - August 2023 (6 months)Lyon, France✅ Issuance and tracking of client invoices✅ Monitoring of payments and follow-up of late payments✅ Dispute management and client communication✅ Bank reconciliations and account clearing✅ Preparation of financial reports and performance indicator tracking✅ Audit of chambers of commerce managed in my portfolio
- Support HérosOutsourced Executive AssistantCONSULTING AND AUDITSDecember 2021 - February 2023 (1 year and 2 months)Lyon, France✅ Administrative Management:Complete management of the schedule, phone calls, and correspondence (emails, letters).Drafting and preparation of professional documents (reports, contracts, letters).Coordination and organization of travel and events.Implementation and monitoring of internal administrative procedures.✅ Digiforma Administrative Referent for Trainers:Management of registrations and administrative follow-up of training courses.Preparation of necessary documents for training session management (agreements, materials, logistics) according to Qualiopi criteria.Assistance with funding management and grant applications (OPCO, CPF, etc.).✅ Community Management:Development and implementation of a digital communication strategy on social networks.Creation, scheduling, and management of visual and textual content adapted to each platform.Interaction with the community, management of comments and private messages.Analysis of the performance of actions taken and proposals for improvement.✅ Accounting and Financial Monitoring:Client invoicing and payment tracking.Monitoring of receipts and reminders for overdue payments.Preparation of financial reports and bank reconciliations.Management of expense reports and tracking of accounting documents.
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Education
- Bachelor of Project and Communication ManagementGroupe IGS2021Bachelor Responsable de Projet et de Communication
- BTS (Higher Technician Certificate) in SME/Mid-size Enterprise ManagementGroupe IGS2020BTS Gestion de la PME-PMI
Certifications
- Digiforma Referent • 1 dayDigiforma2022
- Training "Build and Manage the Skills Development Plan" • 2 daysORSYS2024