About Lola
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Projet de conseil -Entreprise réelleStrategy & Development ConsultantRESTAURANTS AND FOOD SERVICEJanuary 2026 - March 2026 (2 months)- Analysis of growth opportunities and revenue increase- Identification of business levers- Development of concrete and quantified strategic recommendations- Construction of action plans with profitability estimates- Contribution to the improvement of customer experience and journey
- Gravity BaliDigital Marketing & Customer ExperienceHOSPITALITYMay 2024 - July 2024 (2 months)- Management of customer experience and concierge services- Service development- Coordination of service providers and organization of services- Customer reception, check-in and check-out management- Contribution to marketing strategy and digital presence
- Plusieurs établissementsWaitress (Student Job)RESTAURANTS AND FOOD SERVICEJune 2021 - December 2025 (4 years and 6 months)- Table service and customer relations management- Payment processing and order management- Working in a dynamic and demanding environment
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Education
- MASTER IN INNOVATION & ENTREPRENEURSHIPIÈSEG School of Management2027MASTER EN INNOVATION & ENTREPRENEURIAT
- BACHELORESEG School of Management2025BACHELOR