About Loic
English
Native or bilingual
French
Native or bilingual
Experience
- WCS CongoIT Support InternTECHJuly 2026 - Today (1 month)Brazzaville, Republic of the Congo• • Level 1 technical support for users across 3 sites• • IT equipment monitoring and IT incident management• • Assistance with network equipment configuration (VSAT, routers)• • IP telephony supervision on VSAT and field troubleshooting (e.g., intervention on equipment destabilization due to a storm)• • Contribution to strengthening information system security• • Regular travel to sitesLearning: VSAT networks, telecom supervision, multi-site support
- Hervee ElectricalIT Support EngineerDIGITAL AND ITJune 2024 - September 2025 (1 year and 3 months)Cape Town, WC, South AfricaGeneral IT support and daily user assistance. Basic administration of Windows servers and network equipment supervision. Monitoring and preventive/corrective maintenance of IT equipment, diagnosis and resolution of incidents until closure, with rigorous documentation.
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Education
- National DiplomaTechnology Damelin2022National Diploma