Freelancer profile translated to English.
Back to original languageAbout Loïck
My obsession? All the revenue that lies dormant in the customer bases of SMEs and businesses without anyone realizing it.
I am an engineering student at Arts & Métiers and I support SME and physical store managers who are struggling to find new customers... when they are hardly using the ones they already have.
Rather than setting up a "large agency," I work directly with them to reactivate their customer base through Automation & AI (email, SMS, follow-up scenarios). The idea is to transform forgotten customer files into measurable revenue, without adding mental load to the teams.
A concrete example: a scooter shop with over 50,000 past customers and no structured follow-up. Behind this "dormant" data, there are potentially tens of thousands of euros in revenue waiting to be awakened with the right messages at the right time. This is exactly the type of situation I handle in the field.
WHAT I IMPLEMENT FOR SMES & BUSINESSES
Customer base audit (emails, phone, purchase history) to identify untapped potential.
Automatic follow-up scenarios (email/SMS): check-ups, workshop returns, targeted offers, reactivation of inactive customers.
Technical implementation and results monitoring (opens, replies, reactivated revenue).
If you manage an SME or a business and feel like you're not fully utilizing your customer base, send me a private message explaining your situation. We'll see together if a simple automation system can help you recover revenue that is currently dormant.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Air LiquideProject ManagerSeptember 2023 - December 2025 (2 years and 3 months)Bagneux, France• Development and implementation of a critical technical document management improvement initiative on the Meridian system.• Assessment of the documentary repository in deployed factories, proposal of a national standard. - Development of the deployment plan and definition of necessary resources. - Coordination and assistance of operations on sites during national deployment. - Monitoring of quantitative and qualitative indicators, receiving user feedback for continuous adjustments. - Development of methods and operating procedures to ensure reliable document management for continuous improvement.
- SORA ImmobilierProject Management InternJuly 2025 - September 2025 (2 months)Bali, Indonesia• Contribution to the implementation of operational standards to improve traceability, reliability, and information flow within teams.• Participation in the continuous improvement of processes and the interface between field teams, investors, and management.
- BWTProduction ManagerMay 2023 - August 2023 (3 months)Saint-Denis, France• Collaboration with operators to create training materials for each workstation in the Valve Workshop.• Drafting of materials in correlation with the established standard.• Verification and validation of the final version of the material with operators/team leaders.• Deployment of visual management related to training (Training Book, screen, colored labels).• Drafting, with the help of the team leader, the production manager, and the operators, the organization of training for each workstation as well as the end-of-training certificate.• Collaboration with the HSE department to update workstation safety instructions.
Recommendations
Be the first to recommend Loïck
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Make Intermediate Test of English for International Communication (TOEIC) Make BasicsMake Intermediate Test of English for International Communication (TOEIC) Make Basics
- Engineering DegreeArts et Métiers ParisTech - National Institute of Arts and Crafts2026Diplôme d'ingénieur