About Loic
What I can handle:
- AMOA: gathering business needs (collective intelligence workshops), process analysis, user journey and test scenario definition
- Product Owner: backlog writing and prioritization, user story writing and validation, workshop facilitation with the Scrum team and stakeholders
- Project Scoping: specifications, planning, budget, risk matrix, KPIs to track
- Management: team coordination (business, technical, service providers), committee facilitation (project steering, board meetings)
- CRM/ERP Deployment: configuration, sales and marketing process optimization
- Change Management: user training, change management
Why choose me:
French
Native or bilingual
English
Fluent
Experience
- DINUM NCProduct Designer for the redesign of the NC Connect productPUBLIC SECTORApril 2023 - Today (3 years and 3 months)Redesign of the NC Connect process allowing users to authenticate with a single unique identifier (equivalent to France Connect for New Caledonia).Missions:- Facilitation of ideation interviews- Design and optimization of the process- Prototyping with definition of the design system while reusing the existing site- Creation of story mapping- Writing of User Stories- Backlog management and prioritization- Development monitoring- User story validation with acceptance testingTools used:- G.Suite- app.diagram.net- Figma- Jira Atlassian
- OPT NC pour Atlas-ManagementProduct OwnerPUBLIC SECTORAugust 2022 - Today (3 years and 11 months)Noumea, New CaledoniaAs part of the redesign of the management website for all Post Boxes in New Caledonia, I acted as Product Designer, serving as the interface between the technical teams and the functional administrators to meet business needs and deliver a quality product.Missions:- Organization of bi-weekly meetings with business referents to optimize processes- Facilitation of meetings aimed at fostering collaboration and collective intelligence.- Creation of wireframes- Screen prototyping with animation- Conducting meetings related to Scrum rituals (Backlog Refinement, Sprint Planning, Sprint Review)- Writing of User Cases- Writing of User Stories- Organization and prioritization of the Backlog- Validation of User StoriesTools used:- Microsoft Office- Figma- app.diagram.net- Atlassian Jira and Confluence
- Mairie du Mont-Dore pour Atlas-ManagementDesign Thinking Workshop FacilitationPUBLIC SECTORAugust 2022 - October 2022 (3 months)Mont-Dore, New CaledoniaAs part of the "Fête du Numérique" (Digital Festival) proposed by the city of Mont-Dore (New Caledonia), I was involved in the pre-sales, preparation, and facilitation of a workshop aimed at presenting the benefits of digital technology to city officials to address public policy challenges.This workshop was designed to be collaborative (Design Thinking type) and was divided into several parts:- An Ice Breaker (Photolanguage)- An activity to imagine a new digital service for citizens
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Education
- Concepteur développeur en sience des données (RNCP niveau 6), datascienceJedha Bootcamp2020Concepteur développeur en sience des données (RNCP niveau 6), datascience
- Master in Information and Communication (Digital Content Management)Aix-Marseille School of Journalism and Communication2014Master Info-Com (Gestion de contenus numérique)