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Loïc DumasLD

Loïc Dumas

Product Manager Data/AI — SaaS, B2B, Chatbot

€650/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Loïc

I am a Product Manager / Product Owner specializing in Data & AI products for B2B SaaS platforms.

I help product, data, and tech teams transform complex business needs into a clear product strategy, structured backlog, and deliverable features. My areas of expertise include: dashboards, chatbots (RAG, MCP), internal data cleaning products, knowledge management, and LLM-based features.

At NIQ Digital Shelves, I managed several Data & AI products: a chatbot integrated into the SaaS platform featuring a RAG agent and MCPs; a Ratings, Reviews & Sentiment Analysis module using reviews from 1,100 retailers; and an Image Compliance product marketed in over 50 countries.

I am involved in the entire product cycle: discovery, scoping, roadmap definition, backlog prioritization, user stories, PRD, acceptance criteria, sprint planning, release management, adoption tracking, and continuous improvement.

My strength: bridging the gap between business, product, data, and engineering challenges. I am accustomed to working with data scientists, data engineers, developers, scrapers, designers, and business stakeholders to turn ideas into concrete products.

I can help you to:

- Scope a Data or AI product from scratch
- Understand where and how to integrate AI into your processes
- Define the MVP for an AI feature or chatbot
- Improve an existing SaaS dashboard or analytics module
- Translate business needs into clear product specifications
- Align stakeholders around a roadmap

Certified PSPO I and SAFe PO/PM, I have a pragmatic approach to product management: clarify the problem, define measurable value, align teams, and deliver useful features, rather than producing polished slides that die after the first steering committee meeting.
  • English

    Fluent

  • French

    Native or bilingual

  • Korean

    Basic

Can work on-site
Paris (up to 10km)

Experience

  • NIQ Digital Shelf
    Product Manager Data & AI — B2B SaaS Platform
    E-COMMERCE
    January 2025 - Today (1 year and 7 months)
    Paris, France
    Managed product strategy, roadmap, and delivery of Data & AI products for a B2B SaaS e-commerce analytics platform for FMCG groups.

    Full product lifecycle management: discovery, backlog prioritization, user stories, PRD, acceptance criteria, delivery, and continuous improvement.

    Collaboration with cross-functional teams: data scientists, data engineers, developers, designers, and business stakeholders.

    Key Products:

    AI Chatbot / AI Assistant
    Definition and delivery of a chatbot integrated into the SaaS platform, featuring a RAG agent, an insight agent, MCP, and internal APIs, allowing users to interact with platform services and perform actions via natural language.

    Ratings, Reviews & Sentiment Analysis
    Productization of a review analysis module based on scraping, ingestion, and analysis of data from 1,100 retailers. Sentiment analysis and reporting on a client dashboard.

    Image Compliance
    Product definition for an Image Compliance module comparing client and retailer images: collection via API and web scraping, matching model, display rules, and dashboard visualization. Product marketed in over 50 countries.

    Banner Workflow Optimization
    Improvement and standardization of an internal banner processing workflow to enhance operational quality, data consistency, and workflow efficiency.

    Data-driven prioritization: tracking product KPIs, adoption, usage, quality, and customer satisfaction.
    E-commerce Product Management Artificial Intelligence RAG MCP
  • Data Impact by NIQ
    Product Owner Data & AI — Internal Products, Scalability & Machine Learning
    E-COMMERCE
    April 2021 - December 2024 (3 years and 8 months)
    Paris, France
    Product Owner for internal Data & AI products, with a strong focus on scalability, workflow industrialization, and data quality improvement.

    Definition of product vision, roadmap, and backlog priorities for data cleaning and data quality modules.

    Scoping and delivery of a machine learning-based data cleaning capability, covering workflow definition, operational processes, monitoring, and continuous improvement.

    Implementation of production workflows for data cleaning, including monitoring, alerting, quality checks, automation of repetitive tasks, and model retraining to maintain performance over time.

    Banner Workflow Optimization. Improvement and standardization of an internal banner processing workflow to enhance operational quality, data consistency, and workflow efficiency, enabling scalability.

    Data-driven prioritization: tracking product KPIs, adoption, usage, quality, and customer satisfaction.

    Close collaboration with data science, data engineering, and software engineering teams to translate business needs into PRDs, user stories, acceptance criteria, and release validation rules.

    Support for the company's scale-up phase, with process standardization, automation of repetitive tasks, and significant improvement in operational productivity.
    Machine Learning Product Owner Scrum Data Analysis Product Roadmap
  • Cision
    Market & Customer Insights Analyst
    PRESS AND MEDIA
    September 2019 - March 2021 (1 year and 6 months)
    Paris, France
    Conducted market research, competitive analysis, benchmarks, and provided actionable recommendations for B2B clients.

    Produced summary reports, executive summaries, key insights, and decision-support materials.

    Managed a portfolio of 10 clients: gathered needs, tracked requests, presented deliverables, and maintained client satisfaction.

    Created and optimized market newsletters for a €150,000 portfolio, tracking performance: open rates, click-through rates, client feedback, and continuous content improvement.

    This experience strengthened my ability to synthesize complex information, identify actionable insights, and communicate clearly with decision-making stakeholders.
    Market Research Client Relations Insights Synthesis Newsletters

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Education

  • Master in International Strategy Analysis
    IRIS Sup’
    2020
    Économie Management Gestion de projet
  • MA in International Relations
    University of Essex
    2018
    Conflict resolution Statistics Security studies International relations

Skill set

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