Freelancer profile translated to English.

Description

🔧 Field Technician & iOS Developer

I've been working in the field for several years — and that's precisely what makes me valuable as a developer: I understand the real needs of dynamic businesses.

📱 What I do

I design native iOS applications for field teams, craftsmen, and VSEs/SMEs that need simple, effective tools designed for their daily lives.

⚙️ My flagship project — OptiSerrures

iOS app developed from A to Z to manage field interventions:

• Weekly multi-technician planning

• Mapping & route optimization

• Drag & drop, statistics, real-time

• Stack: SwiftUI + Firebase

🎯 What I can do for you

• Custom iOS app development

• Firebase integration (database, storage, auth)

• Internal management tools for craftsmen/technicians

• Redesign or improvement of an existing app

📍 Based in the Ain region, available remotely ·

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

LV Freelance
Digital Customer Support
August 2025 - Today (9 months)
Lyon, France
👋 Hello, my name is Logan Vincent.
I am launching my independent freelance business specializing in digital customer support.

📩 What I offer:
• Responses to emails and customer requests (after-sales service, order tracking, product questions).
• Support management via online chat or social media.
• Rigorous follow-up and personalized responses, with impeccable spelling.

✨ Why me?
• I am starting my business → this allows me to offer competitive rates for my first clients.
• I focus on quality, responsiveness, and empathy in my interactions with your customers.
• I am available and motivated to invest myself fully in each mission.

💡 My goal is simple: to save you time while improving your customers' experience.
By entrusting your support to me, you benefit from a flexible, human, and tailored solution for your business.
Email Management Customer Service Management