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Logan HendouxLH

Logan Hendoux

Task adaptability

€250/day
Saint-Étienne, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Logan

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Saint-Étienne (up to 50km)

Experience

  • Réseau automobile
    Manager of a car sales company
    AUTOMOBILE
    March 2022 - Today (4 years and 3 months)
    Saint-Étienne, France
    Manager of a car dealership, I handle all the tasks related to the management of a structure on a daily basis: both administrative tasks and operational work in the field.


    Versatile and autonomous, I am involved in all aspects of a dealership:

    administrative management and internal organization,

    processing customer files,

    writing and publishing advertisements,

    commercial follow-up and customer relations,

    coordination of operations (arrivals, departures, deliveries),

    prospecting and business development,

    management of unforeseen events and daily technical tasks.


    My role: to ensure the dealership runs smoothly, professionally, and efficiently by taking care of every step of the process.
  • NORAUTO
    Center Manager
    AUTOMOBILE
    September 2017 - March 2022 (4 years and 6 months)
    At Norauto, I held a versatile position combining customer reception, administrative management, workshop organization, and commercial follow-up. I was a true operational pillar, ensuring a good customer experience and the smooth running of the center.


    My main responsibilities:

    Customer reception and advice (needs diagnosis, service explanation, quotes)

    Administrative file management (invoicing, payments, warranties, insurance files)

    Workshop organization: intervention planning, coordination with technicians

    Commercial follow-up: follow-ups, additional service proposals, customer loyalty

    Stock management: checking, ordering, receiving goods

    Quality control before vehicle return

    Dispute resolution and management of delicate situations

    Strict application of safety procedures and Norauto standards

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