Freelancer profile translated to English.
Back to original languageAbout Lizmahidar
Industrial engineer with over 8 years of experience in the healthcare sector, specializing in process auditing, administrative management, and operational improvement.
I have worked in concurrent auditing, medical account management, and coordination of teams of over 100 people, supporting organizations in process optimization and compliance with quality standards.
I have advanced skills in data analysis and management with Excel (Power Pivot, pivot tables, management indicators), as well as experience in using Microsoft Office suite tools and basic SQL knowledge.
I currently offer freelance consulting services for companies looking to improve their processes, implement quality systems, or strengthen their administrative management.
I work with a focus on:
•Process optimization
•Auditing and quality (ISO 9001)
•Indicator management
•Data analysis
•Operational team organization
Spanish
Native or bilingual
Can work on-site
Madrid (up to 50km)
Experience
- Aciel Colombia Soluciones IntegralesOperational SupervisorCONSULTING AND AUDITSMay 2023 - December 2025 (2 years and 7 months)Santafe de Bogotá, ColombiaSupport in project/process coordination, supervising planning, control, and resource optimization. Ensure operation development and service quality according to strategic and contractual objectives. Presentation of management reports to management and clients. Supervision of production and performance of staff in charge. Attendance at client committees for follow-up and report delivery.
- FISIONMaster InternshipHEALTH AND WELLNESSApril 2024 - May 2024 (1 month)Madrid, SpainSupport in documentary review of the Quality Management System. Verification of compliance with internal procedures. Update of records and document control. Support in continuous process improvement.Learning how the process area works in an organization in Spain, through the implementation of optimal models for registration and document control, and organizational culture.
- Aciel Colombia Soluciones IntegralesQuality SupervisorCONSULTING AND AUDITSMay 2021 - May 2023 (2 years)Santafe de Bogotá, ColombiaPlanning and execution of projects fulfilling contractual obligations. Elaboration and monitoring of management KPIs. Update of process manuals, procedures, and audit instructions. Performance evaluation and leadership of work teams. Design of control dashboards and monitoring of concurrent projects (Cruz Blanca, Nueva EPS).
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Education
- Diploma in Health Services EnablementPolitécnico de ColombiaDiplomado en Habilitación en Servicios de Salud
- Master's DegreeInternational University of ValenciaMáster