About Lise
Lise in a nutshell
French
Native or bilingual
English
Conversational
Spanish
Fluent
Experience
- IndépendanteOnline Business ManagerMarch 2025 - Today (1 year and 5 months)Toulouse, France
- Management of organizations: daily operations coordination
- Project management: project organization and tracking
- Team management: recruitment, onboarding plan, management
- KPI monitoring: definition and tracking of key performance indicators
- Administrative management: routine administrative tasks
- Customer service management: client follow-up (contracting => invoicing)
- RPS GROUPEBack-office Manager Commerce / Sales Admin / CommunicationPUBLIC SAFETYNovember 2023 - March 2025 (1 year and 4 months)Toulouse, FranceCommerce:
- Management and production of the commercial offer in human security: quoting, bid response documents, presentations
- Monitoring of commercial contract administration and contractual renegotiations
- Management of the "Offer" unit and support for sales teams
- Participation in national commercial management and monitoring (NUKEMA)
Sales Administration:- Guarantee of correct quote and invoice processing, and contribution to their production
- Monitoring of the debt collection system and customer reminders
- Coaching teams to improve their skills
- Customer relations and complaint handling
- Monitoring of performance indicators (credit note rate, subcontracting rate, quote turnaround time, invoicing turnaround time)
- Administrative management of subcontractors (ACTRADIS)
Communication:- Management of customer satisfaction surveys (GOOGLE FORM)
- Management and production of the Group's internal magazine
- Management of social media communication
- Ensuring the proper functioning and updating of the website
- RPS GROUPEExecutive Assistant (President)PUBLIC SAFETYMarch 2021 - May 2023 (2 years and 2 months)Toulouse, FranceGeneral Assistance:
- Facilitation of the Management Committee and managerial support
- Support for decision-making
- Influence and leadership
- Bookings, agenda management, seminar organization, personal assistance, telephone switchboard management
- Point of contact for service providers, suppliers, clients (complaints)
HR:- HR project monitoring in collaboration with the Group's labor law attorney
- Organization and management of staff representative elections
- Management of a team of interns/apprentices
Project Management:- Participation in project management supporting the President, coordination, milestone tracking, deadline adherence
Events:- Management of the 2022 event season (operations teams) autonomously
General Services:- Expense optimization (car fleet, equipment orders, etc.)
- Office renovation: supplier selection, negotiation, planning
Legal:- Compilation of files audited by CNAPS; sole point of contact for the Group
- Compilation of "dispute" files in labor law and business law in collaboration with the Group's attorneys
- Monitoring of acquisitions on behalf of the President
Recommendations
Be the first to recommend Lise
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master 2 Management of Administration and BusinessesIAE LA ROCHELLE2021Master 2 Management des Administrations et des Entreprises
- BTS Trilingual Executive SecretaryLYCEE VICTOR LOUIS TALENCE2008BTS Secrétaire de Direction trilingue