Freelancer profile translated to English.
Back to original languageAbout Lisa
For over 15 years, I have been working in various environments – startups, SMEs, coworking spaces, creative industries – and I know how to adapt quickly, stay focused, and get things done concretely.
I am recognized for my Swiss Army knife skills, but above all for being a trusted executor, organized, responsive, and very comfortable in a well-structured team.
I enjoy being the person who simplifies daily life, who makes things run smoothly, who helps people work better and together.
I am particularly effective in:
- Office management and operational coordination
- Reception, customer relations, sales, and customer service
- Executive assistance and administrative management
- Online project management
- Event organization and space management
- Premium Airbnb management and concierge services.
I have good interpersonal skills and can quickly build trust.
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Can work on-site
Paris 12e Arrondissement (up to 10km)
Experience
- K2AgencyExecutive Assistant to Clémentine TarnaudLUXURY GOODSOctober 2024 - June 2026 (1 year and 8 months)Paris, FranceMission carried out 2 to 3 days a week, in the office and remotely.Mission content:- Expense report management- Appointment scheduling and agenda management in close coordination with the rest of the team- Organization, planning of meetings and events- Planning and management of travel and trips
- Keenly | Learning to Scale (Organisme de formation en lean management)OPS & Admin ManagerEDUCATION AND E-LEARNINGNovember 2021 - September 2023 (1 year and 9 months)Paris, FranceReporting to the CEO, I ensure that our training program runs in the best possible conditions, for both learners and trainers.My responsibilities:· Ensure the administrative onboarding of learners (from training agreement to certificate of completion) for our "Learning to Scale" program· Provide learners with the best training experience of their lives: regular exchanges, anticipate and respond to their questions and needs, escalate issues to trainers for joint resolution and continuous product improvement.· Prepare and provide materials to learners· Handle communication with funding organizations (OPCO)· Prepare the annual educational and financial report· Issue invoices and monitor payments, debt collection· Liaise with the accounting firm (invoices, expense reports)· Participate in continuous improvement, which is part of Keenly's DNA
- CyclofixHappiness ManagerE-COMMERCEJune 2019 - September 2021 (2 years and 4 months)Paris, FranceHappiness and office manager, I carry out administrative tasks with an HR dimension, and provide support to the teams on the following missions:> HR- Welcoming new employees (onboarding, account creation, company wiki setup, processes, etc.)- Setting up recruitment & onboarding processes (defining needs, scorecards, interviews, etc.) 👉 80% automation- Improving internal relations and fostering social connection to create a positive work environment and better team cohesion- Gathering essential elements to ensure the best possible working conditions, in the office and at home- Organizing team-building activities.> OFFICE MANAGEMENT- Vendor management- General services- Daily emergencies> ADMIN- Travel organization, calendar management, bookings- Accounting (invoice management, expense reports, submission of accounting documents)- Creating processes to automate daily tasks as much as possible> SALES- Invoicing- CRM- Customer management- Customer loyalty- Customer relations- B2B customer invoice collection> CONTENT- communication and social media- content writing: articles on Medium
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Education
- M2 Innovation and Technology Management (Mention AB)Sorbonne Paris I2013
- M1 Communication & Event ManagementEFAP2012