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Lionel CloesLC

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Freelancer profile translated to English.
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About Lionel

I help service SMEs (restaurants, gyms, real estate agencies, construction companies, etc.) automate debt collection, appointment or order booking, and certain HR processes using AI agents.
My agents can handle up to 100% of repetitive tasks such as customer reminders, managing incoming requests, or pre-screening CVs.
Result: a significant reduction in operational workload and smoother organization.
Your teams can focus on high-value-added tasks and provide better service to both customers and employees.
  • French

    Native or bilingual

  • Dutch

    Fluent

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Lyreco
    Project Manager
    April 2023 - Today (3 years and 2 months)
    • Managed a warehouse automation project valued at 20 million
    • Managed a company acquisition project, including physical warehouse transfer
    • Monitored and developed a change management strategy
  • Mölnlycke
    Continuous Improvement Project Manager
    January 2023 - April 2023 (3 months)
    • Implemented improvement/innovation processes
    • Monitored and implemented large-scale projects for Factory Cost Savings Management
  • Mölnlycke
    Management Controller
    January 2022 - December 2023 (1 year and 11 months)
    • Monthly closing analyses, costing, forecast, and budget preparation
    • Monitored and participated in certain projects

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Education

  • Master in Banking
    HEC
    2020
    Master en Banking
  • Erasmus Program
    University of Latvia
    2018
    Programme Erasmus

Certifications

Skill set

Categories

  • Other