About Lionel
French
Native or bilingual
English
Fluent
Experience
- Consultant freelanceConsultant Transformation and Operational Performance ImprovementCONSULTING AND AUDITSMarch 2025 - Today (1 year and 5 months)Paris, FranceI am an expert in defining, managing, and steering a transformation, combining business impacts with the implementation of new tools or solutions, particularly with Data and AI.My expertise lies in securing and accelerating the implementation of a program, with practical, ground-level operational pragmatism, while ensuring proper reporting to the Steering Committee or Executive Committee, in order to track the program's ROI and Value creation.I intervene when transformation or performance improvement programs become critical and require experienced management to secure delivery.
- CAPGEMINI INVENTVice President – Consumer Products, Retail, Luxury Sector - Head of Retail Sector, Retail Industry LeaderCONSULTING AND AUDITSJune 2019 - December 2024 (5 years and 6 months)Issy-les-Moulineaux, FranceSector Development: €10M in 2024 (vs €1.5M in 2019); account openingsKey clients: Carrefour, Intermarché, Auchan, Casino, Decathlon, FNAC-Darty, Rexel, Metro,Partner on assignments, responsible for engagement and team management, and execution of assignments:- Operational performance improvement- Diagnosis, process and organization redesign- Improvement of customer engagement and experience (Online, offline)- Growth opportunity studies: innovation, new markets- Acceleration of Digital Transformation- Data factory and AI (genAI, Agentic AI): use case prioritization, Data monetization- Sustainability: CO2 trajectory and management, CSRD, reduction strategies
- IBM CONSULTINGAssociate Partner – Distribution Sector, Retail Industry Leader in charge of the Retail segmentCONSULTING AND AUDITSMay 2010 - May 2019 (9 years)Bois-Colombes, FranceBusiness Development (C-level), account strategy, sales and engagement follow-up, delivery responsibility; €20M in 2018 (management and IT consulting) Key clients: Auchan, Rexel, Fnac Darty, Carrefour, Boulanger, Chronodrive- Digital strategy and roadmap (Phygital, store transformation, omnichannel, restructuring)- Innovation & Design Thinking approach (focus on customer/employee experiences)- Business Analytics & Optimization: Data Science, predictive analysis, pricing optimization- Artificial Intelligence (Watson): Business use cases, POC, business case (ROI)- Business Platform & Blockchain: identification of business use cases, business case (ROI)- CRM & Marketing Campaigns: solution implementation, business support- Digital & IT Transformation: IT Strategy, acceleration of transformation and associated gains
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Education
- ESSEC Grande Ecole, Master in Management (MiM) - Finance TrackEssec1996Ecole de commerce et de management
- EngineerGraduate of the National Polytechnic Institute of Grenoble - Phelma (Enserg)1993Formation ingénieur