Freelancer profile translated to English.

Description

Commercial professional with over 10 years of experience in B2B sales, prospecting, account management, and business development.

Throughout my career, I have developed new clients both by phone and in the field, created commercial opportunities, and built lasting relationships.

Thanks to my bilingualism (Dutch / French), I support companies that want to strengthen their commercial presence in Belgium, both in Flanders and Wallonia.

I help organizations with, among other things:

Prospecting and lead generation
Identifying new commercial opportunities
Setting up commercial processes
Market development in Belgium (NL/FR)
Business development for SMEs
Support with customer acquisition

I am results-oriented and strongly believe in long-term collaborations where commercial growth is central.

Industry field of expertise

Languages

Dutch
Native or bilingual
French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Haelterman Group
Account Manager Horeca
September 2025 - Today (10 months)
I am responsible for the complete rollout and management of the coffee concept with horeca clients, from prospecting to long-term collaboration. A-to-Z management of the coffee story within horeca establishments (advice, setup, follow-up, and optimization) Active acquisition of new clients within the horeca sector Development and maintenance of sustainable client relationships Achieving commercial growth and turnover targets within the assigned region Strong focus on cross-selling of complementary products within the Haelterman portfolio Regional policy and market development in Flemish Brabant, Antwerp, and Limburg
Sales Prospection B2B
Becton Dickinson
Process Excellence Representative
October 2023 - August 2025 (1 year and 10 months)
BD is an American multinational company specializing in The client base consists of medical wholesalers and hospitals. Root cause analyses of invoicing and delivery problems Analysis and improvement of current processes Monitoring and maintaining consignment in hospitals Daily work with SAP, Outlook & Excel (pivot tables, Xlookup, creating dashboards) Customer contact via email & phone Close collaboration with Sales, Tender & Pricing
Boutique Pétillante
entrepreneur – director
September 2021 - January 2022 (4 months)
Independent operator of a women's clothing store with an accompanying webshop. Purchase and composition of collections Sales, customer advice, and relationship management Full accounting and administrative follow-up Management of social media and online communication Management and optimization of the webshop Store design, visual presentation, and daily maintenance Order processing and logistics Direct customer contact (online and in-store)