Freelancer profile translated to English.
Back to original languageAbout Lindsay
I am an Administrative Coordinator & Optimization andI help companies structure and improve their organizations.
Services offered:
- **Administrative and Commercial Management**: quotes, orders, invoices, follow-ups, payment tracking, dispute management, after-sales service, email management, ...
To go further and according to your needs, I also offer:
- **Digitalization & Data-Driven Management**: implementation of dashboards on Notion, Excel, Power BI...
- **Process Optimization**: audit, recommendations, operational support
To best understand your needs and provide truly adapted solutions, I integrate directly into your administrative team.
This immersion allows me to identify dysfunctions, compensate for any potential staff shortages, and implement concrete, effective, and sustainable actions.
Attentive, responsive, and rigorous, I help VSEs, SMEs, startups, and freelancers optimize their organization and save precious time.
Contact me today to discuss your project!
Together, let's make your company a model of efficiency and success!
French
Native or bilingual
Japanese
Basic
English
Conversational
Can work on-site
Toulouse (up to 50km), Lille (up to 50km)
Experience
- SOCOTEC EQUIPEMENTKey Account CoordinatorCONSULTING AND AUDITSJanuary 2023 - September 2024 (1 year and 8 months)Mérignac, FranceMain mission: structuring, supporting, and upskilling Key Account teams- Design and delivery of an onboarding program for Client Relationship Managers (CRMs): training manual, coaching, and support.- Management of new contract deployment and KPI monitoring (invoicing, outstanding amounts, disputes).- Creation of management tools: Power BI dashboard & visual management.- Support in operational management: internal audit, recruitment, management of 25 key accounts.➡ **Transferable skills**: organizational diagnosis, continuous improvement, management tools, coaching.
- SOCOTEC EQUIPEMENTKey Account Client Relationship ManagerCONSULTING AND AUDITSOctober 2019 - December 2023 (4 years and 2 months)Mérignac, FranceMain mission: management and retention of a strategic client portfolio- Monitoring and development of a portfolio of 21 clients, including the most strategic in the division.- Design of an internal management tool (performance and quality tracking dashboards).- Organization of annual reviews, management of tenders, and contract renegotiations.➡ **Transferable skills**: customer relationship management, commercial structuring, analysis and optimization tools.
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Education
- Master, Commerce and Management of East AsiaUniversity of Lille2019
- Bachelor's Degree, International Economics and ManagementUniversity of Lille 12017