About Linda
French
Native or bilingual
English
Conversational
Experience
- MoiOperations Manager | Operational Excellence (Lean/ISO) & Business Dev StrategistE-COMMERCEOctober 2015 - Today (10 years and 8 months)MadagascarStrategy & Sales Ops: Audit of your processes, CRM deployment (Odoo, Salesforce, Zendesk) and implementation of real steering KPIs.Automated Lead Generation: Creation of data extraction and enrichment tunnels to identify your future clients (qualified decision-makers) without manual effort.Customer Experience Excellence (CX): Redesign of your customer journey to maximize conversion and retention (LTV).
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Education
- University Diploma of First Cycle in Legal Studies (DUFPCEJ)National Center for Distance Education of Madagascar or CNTEMAD2014Diplôme Universitaire de Fin du Premier Cycle en Etudes Juridiques (DUFPCEJ)
- Baccalaureate Diploma Series DSaint Martin High School Antsirabe.2008Diplôme de Baccalauréat série D