Freelancer profile translated to English.

Description

I would be delighted to put my experience at your service and support you in the operational and digital transformation of your company.

With over 20 years in the "Banking Insurance" field (AXA, Banque de France), demanding, creative, organized, and empathetic, I have acquired a strong corporate culture, a culture of operational results with significant achievements:

- Recently completed cybersecurity training (ISO 27001 Governance, ISO 27005 - EBIOS RM)

- Creation of the major incident management department

- Management of operational teams in France and India

- ITIL process and procedure management

- Supplier and contract management

- Project team management

- Client Relationship Management

- Change management

- Digital transformation

- Security action plan monitoring

- Representative of the AXA Atout Coeur charity association for Axa Tech Services/ Group Operations

- Volunteering with associations

Languages

English
Fluent
Spanish
Basic
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 10km)

FITEC Formation en CyberSécurité (ISO27001/ISO 27005 - EBIOS RM)
Cybersecurity Training
EDUCATION AND E-LEARNING
November 2021 - February 2022 (3 months)
Nanterre, France
Training in the field of cybersecurity (Technical and Governance)
AXA Tech
Quality Manager
BANKING AND INSURANCE
July 2016 - June 2020 (3 years and 11 months)
Paris, France
- Responsible for monitoring the quality of service provided by teams in France and India (Major applications and system monitoring)
- Management of quality governance (indicator and action plan management)
- Security action plan monitoring
- Crisis management
- Change management
AXA Tech
Project and Service Delivery Manager
BANKING AND INSURANCE
October 2010 - July 2016 (5 years and 9 months)
Paris, France
- Responsible for project managers
- Project management (implementation of BI platform, Big Data platform, private cloud platform, and migration of applications to the cloud)
- Client relationship management (Governance management, budget and indicator monitoring)