Freelancer profile translated to English.
Back to original languageAbout Lina
Accustomed to working in demanding environments, I contribute to establishing clear processes, prioritizing requests, and leading teams (performance monitoring, support, communication).
My approach is both human-centered and results-oriented: uniting teams, streamlining communication, and ensuring reliable and structured support.
Available for payroll contracting for support manager, team leader, or coordinator roles, for reinforcements, new team setup, or team takeovers.
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Can work on-site
Paris (up to 20km)
Experience
- Editeur Infor,Experienced Functional Consultant ERP Infor M3March 2024 - Today (2 years and 3 months)Paris, France• Coordination of ERP M3 on-premise and Cloud Suite activities• Gathering and analyzing business needs to adapt ERP processes• Monitoring action plans and reporting to project managers• Leading functional workshops (scoping, design, acceptance testing) and monitoring corrective actions• Writing operating procedures and training materials for end-users.
- IBM France/HERMES,ERP Supply Chain Coordinator Infor M3/PLM/BOLDUCSeptember 2021 - February 2024 (2 years and 5 months)Paris, France• Coordination with business teams for support and Change Management on the ERP• Organization and facilitation of workshops, training sessions, and meetings related to operational processes• Monitoring and prioritization of incidents, development and tracking of corrective action plans• Coaching and supporting business teams to ensure adoption and efficiency of ERP processes• Management of operational documentation (QRC, FAQ, standard tickets)• Reporting and tracking of actions via EasyVista, ServiceNow, and Jira
- 3KLES Consulting,End-of-studies internshipFebruary 2021 - August 2021 (6 months)Paris, France• Participation in needs scoping and project coordination• Facilitating workshops and tracking deliverables for the CLARINS client• Reporting and documentation updates for users• Working in Agile methodology.
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Education
- Master's degree in Computer ScienceUniversity of Montpellier2021Master 2 Informatique
- Supply Chain and ERP Project ManagementInfor2024SupplyChain et Gestion Projet ERP