Lili De La Cruz

I help companies in regulated environments keep their quality and documentation processes accurate, compliant, and audit-ready.

With hands-on experience in the medical devices industry, I support organizations working with ISO 13485, GMP, MDR and ISO 9001 standards. I understand how critical it is to maintain high-quality documentation and structured processes — not just for compliance, but for smooth day-to-day operations.

I bring a unique combination of quality assurance, administrative expertise, and operational support. This allows me to work both on detailed QA tasks and broader process improvements.

How I can support you:

Preparing, reviewing, and organizing audit-ready documentation (e.g. Device History Records, supplier files)

Supporting internal audits and maintaining quality systems

Managing non-conformities (NCMR) and CAPA processes

Performing data checks, label inspections, and quality control support

Structuring and improving administrative and operational workflows

Maintaining training records and compliance documentation

I am known for my strong attention to detail, reliability, and structured way of working. I take ownership of my tasks and ensure deadlines are met without compromising quality.

Whether you need ongoing QA support, help preparing for an audit, or reliable backoffice support with a compliance mindset — I can step in quickly and add value.

I am flexible, easy to work with, and comfortable in international, English-speaking environments.