About Liliana
Italian
Native or bilingual
French
Native or bilingual
English
Conversational
German
Basic
Experience
- OKAIDIStore ManagerRETAIL (SMALL BUSINESS)July 2023 - April 2026 (2 years and 9 months)Aigle, VD, Switzerland• • Revenue growth of +15% through proactive sales management• • Monitoring key indicators (conversion rate, average transaction value, average basket size) and implementing targeted corrective actions• • Daily team management: briefings, field coaching, and skills development... Local marketing management
- Établissement de restaurationManagerOctober 2020 - February 2023 (2 years and 4 months)Mulhouse, France• • Complete operational management: team, customer relations, and performance monitoring• • Customer development and loyalty in a demanding environment• • Schedule management, procurement, and cost tracking
- KAPORALStore ManagerMay 2015 - June 2020 (5 years and 1 month)Mulhouse, France• • Management of a team of 2 to 4 sales advisors, recruitment, and ongoing training• • Sales promotion and consistent achievement of set sales targets• • Weekly reporting to regional management: analysis and action plans• • Management of promotional operations and visual merchandising
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Education
- BTS Management of Commercial Units Higher education, graduationYear=20102010BTS Management des Unités Commerciales Formation supérieure
- Team Manager Training Program, graduationYear=2005NAF NAF2005Formation Manager des Équipes Programme