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Lilas QuerrienLQ

Lilas Querrien

Online Business Manager specialized in training

€350/day
21 projects
Perpignan, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lilas

🌟 Online Business Manager specialized in online training & CPF management 🌟

I support training organizations and infopreneurs in the complete management of their back-office, with a specialization in learner onboarding, CPF, and administrative follow-up.

🎯 My expertise:

Learner onboarding (registration, follow-up, access management)
CPF file setup and monitoring
Training administrative management (agreements, attendance sheets, compliance)
Quote and invoice creation
Payment tracking and file organization
Operational coordination and process management

💼 What I bring you:

✔ Significant time savings on your administrative management
✔ Compliant files managed with rigor
✔ A fluid experience for your learners
✔ Clear and structured organization

🔄 My method:

Organization, responsiveness, and reliability. I quickly integrate with your tools and implement simple and effective processes to secure your business.

🤝 For whom?

Training organizations, independent trainers, infopreneurs looking to delegate their administrative management and focus on their core business.

✨ Need an expert to manage your CPF, your files, and your onboarding?

Let's discuss your needs! 🌟
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Concordia University
    Assistant Manager in residences
    HOSPITALITY
    January 2019 - July 2023 (4 years and 6 months)
    Montreal, Quebec, Canada
  • OpenClassrooms
    Web Developer
    EDUCATION AND E-LEARNING
    August 2022 - April 2023 (8 months)
    HTML5 CSS3 JavaScript
  • Louvre Hotels Group
    Head of Commercial Development
    HOSPITALITY
    October 2017 - January 2019 (1 year and 3 months)
    Région de Paris, France
    Commercial prospecting: - Manage and develop a portfolio of prospects in line with the company's commercial action plan - Execution and monitoring of a prospecting plan and a prospect database - Conduct telephone prospecting: making contact, sending documentation, and scheduling sales appointments - Follow up and follow up with prospects Qualification of prospects: - Qualify incoming leads by identifying prospect needs and motivations - Analyze prospect profiles and identify business opportunities - Research accommodation solutions, in France or abroad, for long-term projects, in line with the client's specifications - Follow-up of loyalty: - Schedule appointments with existing clients to maintain customer relationships (quality check and sales development) and to renew contracts - Manage the client file and ensure its update Networking and representation: - Representation of hotels and building relationships with local organizations (tourism office, CDT, town hall...) - Join local professional networks - Participation in trade shows and sales missions with sales teams - Active use of digital social networks Commercial missions in other areas: - Participation in sales missions for priority hotels or those undergoing renovation Analysis and RM policy - Participation in Yield policy / analysis of competitor pricing policy - Participation and creation of activity reports: results analysis / statistics management / action reports / adaptation of actions according to the economic climate - Participation in commercial / RM meetings with establishment managers, Revenue Managers, and other local stakeholders organized by HRs Budget - Management of the budget allocated to commercial actions for the year

Reviews

5.0

Out of 16 ratings

GuillaumeG

Guillaume

Les Vidéopreneurs

Reviewed on 7/11/2023

I highly recommend Lilas to any company looking for a trusted partner. Her instant understanding of our mission and values was remarkable. Lilas quickly integrated our graphic charter, showing great responsiveness and adaptability. Her work exceeded our expectations, both in terms of quality and speed. I would not hesitate to work with her again and I highly recommend her to anyone seeking exceptional results within deadlines.
AD

Account deleted

Reviewed on 2/24/2022

Very satisfied with our collaboration

Recommendations

MM
FU
FU
Morgane Masurel and 2 other people have recommended Lilas

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Education

  • Master of Science (MSc)
    Toulouse Business School (TBS)
    2014
  • Bachelor's degree
    Toulouse Business School
    2011

Certifications

  • Web Developer
    Openclassrooms
    Visual Studio Code GitHub HTML5 JavaScript CSS3

Skill set

Categories