Freelancer profile translated to English.

Description

I help SMEs, agencies and companies automate their time-consuming tasks using artificial intelligence and intelligent workflows.

My goal: to save you time, reduce errors, and improve your productivity by eliminating repetitive manual tasks.

I specialize in:

– automation of emails and customer support

– automated sales prospecting

– CRM management and customer follow-up

– administrative and back-office workflows

– internal AI assistants

– integration of AI solutions into your business processes

Each company has its own needs: I always start by understanding your pain points to propose a simple, cost-effective solution tailored to your business.

My approach is results-oriented, efficient, and simple.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Projet client – PME
AI Sales Automation Consultant
August 2025 - Today (10 months)
Implementation of an AI sales prospecting automation system for an SME to optimize lead generation and customer follow-up.

Objective:
reduce time spent on repetitive sales tasks, improve prospect follow-up, and increase prospecting efficiency.

Tasks performed:
– analysis of the existing sales process
– automation of lead qualification
– implementation of automated follow-ups
– optimization of CRM and sales pipeline management
– centralization of customer information
– improvement of sales reporting and action steering

This project helped streamline prospecting, increase sales responsiveness, and improve opportunity conversion.
CRM Automation prospection Génération de leads
Safran
AI Consultant – Logistics Optimization
January 2025 - Today (1 year and 5 months)
Support for Safran in optimizing logistics and replenishment processes through automation and artificial intelligence.

Objective:
improve flow management, reduce processing times, and optimize replenishment operations.

Tasks performed:
– analysis of existing logistics processes
– identification of friction points and time-consuming tasks
– optimization of replenishment and flow monitoring
– automation of certain repetitive tasks
– improved decision-making through data exploitation
– structuring of internal workflows for better operational efficiency

This project helped streamline logistics management and improve overall operational performance.
Automatisation IA intelligence artificielle Supply chain Analyse de données Gestion des opérations
SFR
AI Automation Consultant
November 2024 - Today (1 year and 7 months)
Analysis and optimization of customer request processing with the implementation of an automated response and intelligent classification system.

Objective:
reduce processing time, improve team responsiveness, and limit repetitive manual tasks.

Tasks performed:
– identification of friction points in request processing
– automatic classification of incoming requests
– automation of recurring responses
– improvement of the ticket management workflow
– structuring of internal processes
– optimization of monitoring and reporting

This project helped streamline operational management and improve overall customer processing efficiency.
Automatisation intelligence artificielle support client Process métier CRM