Freelancer profile translated to English.

Description

Salesforce Architect / Functional-Technical Consultant, I support companies end-to-end: scoping, solution design, implementation, IT integration, change management, and run.

My positioning is intentionally hybrid: I combine business vision, platform expertise, and the ability to orchestrate teams (internal/partners) to deliver quickly, cleanly, and scalably.

Salesforce Core Expertise: Sales Cloud & Service Cloud, CPQ (catalog, pricing, bundle, approvals, contract/amend/renewal), Salesforce Industries (ex Vlocity) (product/offer modeling, guidance, industry processes), Experience Cloud (secure customer/partner portals), Data Cloud (data model, ingestion/activation, segmentation, quality & governance). I also integrate Agentforce / AI uses to automate assistance, support, and operations (use cases, security, safeguards, adoption).

On the automation & integration side, I design pragmatic architectures with Make, n8n, and other iPaaS/ETL (API-led, event-driven, webhooks, files, errors/retries, observability) to connect Salesforce with ERP, e-commerce, marketing automation, finance, support, etc. tools. Comfortable with cloud topics in general (AWS/Azure, security, IAM, environments, CI/CD), I know how to bridge the gap between IT constraints and operational reality.

I also have strong ETL/ESB experience with MuleSoft and Talend: API design (RAML/REST/SOAP), flow implementation, mapping & transformations, error handling and recovery, security (OAuth, certificates, IP whitelisting), industrialization via CI/CD and monitoring, to ensure reliable exchanges and control interface governance.

I undertake short-term assignments (audits, acceleration, CPQ/Industries/Data Cloud expertise) as well as long-term build projects (transformation programs), with a constant focus on: business value, quality, scalability, and user adoption.

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Cloudz
CRM, Data & AI Expert
October 2025 - Today (8 months)
Technical skills & environments:
Apex, LWC, Omnistudio, CPQ, Flow, Aura, Visualforce
Platform, Education Cloud, Experience Cloud, CPQ, Sales, Service
Data Cloud, Agentforce
ISV: Gonexa, Blackthorn, Sofacto, Conga, OneSpan
Talend, MS Dynamics
Mulesoft
Assignments / Achievements:
Needs analysis, functional and technical designs
Definition of target architecture and data model
Salesforce CRM configuration and data model customization
Technical support for teams and user training
Code and automation review
Development of reports and integration of Tableau into Salesforce
Stripe integration
Salesforce CPQ Salesforce Industries Salesforce Data Cloud Agentforce Automation
Nordaq
IT Architect
September 2022 - October 2025 (3 years and 1 month)
I have:
Developed and deployed Nordaq's digital transformation strategy, aligning digital initiatives with business objectives to support growth, innovation, and sustainable solution development.
Collaborated with executive leadership to integrate digital solutions across various departments, strengthening cross-functional alignment and improving decision-making processes.
Led a sustainable initiative involving diverse stakeholders (IT, technical teams, partners) to build IoT solutions and enhance product value proposition.
Drove the adoption of cutting-edge technologies (data analytics, cloud platforms), transforming customer experience and improving operational efficiency.
Oversaw the modernization of legacy systems by implementing scalable digital platforms, increasing agility, and reducing operational costs.
Promoted a culture of digital innovation by fostering skill development (training, key-user engagement, communication, and continuous improvement).
Managed a digital budget of €3 million, ensuring optimal resource allocation.
Identified and developed strategic partnerships with software vendors and technology providers to accelerate digital initiatives and deliver innovative solutions to business units.
Salesforce CPQ Salesforce Rootstock ERP Automation
Manao
Senior CRM & Data Consultant
July 2018 - September 2022 (4 years and 2 months)
Paris, France
I have:
Led the Salesforce practice, overseeing multiple implementation projects and ensuring alignment with business objectives and client needs.
Defined and deployed the Salesforce strategy, accelerating growth and strengthening the practice's capabilities across various sectors.
Managed a team of Salesforce consultants: mentoring, performance management, and skill development, to ensure high-quality delivery.
Collaborated with Sales and Salesforce teams to propose tailored solutions, contributing to a 15% increase in customer acquisition.
Designed and implemented best practices for delivery (governance, methods, standards), optimizing processes for greater efficiency.
Developed strong partnerships with the Salesforce ecosystem to enrich the service offering and improve customer satisfaction.
Industrialized delivery by creating reusable templates and assets, reducing project timelines.
Managed client engagements from scoping to go-live, ensuring adherence to deadlines, scope, and budget.
Oversaw Salesforce integrations with third-party systems (ERP: Rootstock, SAP Business ByDesign; marketing automation tools), improving end-to-end processes.
Maintained continuous market and Salesforce product evolution monitoring to keep the practice at the forefront of innovation.
Salesforce Salesforce CPQ Salesforce Platform Salesforce Industries Salesforce Data Cloud