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Leyla OekmenLO

Leyla Oekmen

Operations & Workflow Support | Documentation

€380/day
Mühldorf, DE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Leyla

I help teams bring structure into daily operations by documenting processes, coordinating workflows, and keeping tasks moving.

My strength lies in reliability, clarity, and practical execution — I take ownership, follow through, and reduce friction in everyday work.

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I bring order to chaotic processes – documented, understandable, and ready for handover.

I support companies and freelancers in structuring, documenting, and handing over internal processes.

My focus is on operational processes: I help to clearly record existing ways of working, clarify responsibilities, and document workflows so that they are understandable for new employees, external partners, or for handover.

I most frequently work with small and medium-sized businesses in retail, e-commerce, and service-related sectors, where processes have evolved but have not been cleanly documented.

I work in a structured, pragmatic way, close to the teams' daily work. The goal of my work is to create order, transparency, and relief – not new complexity.

My support is particularly suitable for phases of growth, restructuring, or when knowledge has so far only existed 'in the heads' of individual people.
  • German

    Native or bilingual

  • English

    Fluent

  • Turkish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Selbstständig / Freelance
    Operational Process and Documentation Support
    CONSULTING AND AUDITS
    February 2026 - Today (4 months)
    I support companies and freelancers in structuring, documenting, and handing over internal processes.

    Focus is on order, traceability, and clear responsibilities so that work can be handed over smoothly.

    Typical tasks include process documentation, handover checklists, work instructions, and the preparation of existing processes for daily operations.

    I work in a structured, reliable, and remote manner. Engagements can be project-based or hourly.
    Process Documentation Workflow Management Operations Support Documentation Data Structuring
  • Privates Familienunternehmen
    Operational Support in Retail (Family Business)
    RETAIL (SMALL BUSINESS)
    January 2014 - Today (12 years and 5 months)
    Mühldorf, Germany
    I work in the family business in the retail sector and support ongoing operations.

    My responsibilities include assisting with daily business, coordinating recurring processes, handling goods, customer inquiries, and the practical organization of internal tasks.

    Through continuous involvement, I have developed a deep understanding of informal processes, dependencies, and typical friction points in daily work. This experience forms the basis for structuring processes in a traceable manner and documenting them understandably when needed.

    The focus of my work is on reliability in daily operations, an overview of ongoing tasks, and pragmatic support where structure is lacking or processes are unclear.
    Operational Collaboration Organization Customer Contact Office Organization Documentation

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