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Lévy EliezerLE

Average response time: 1 hour

Freelancer profile translated to English.
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About Lévy

Does your company lack a dedicated IT team, but your employees need reliable and responsive daily support?

I act as a local IT technician to manage all your IT needs, from incident resolution to managing your IT assets.

With me, you benefit from a technician capable of independently managing 50 users — this is what I currently do at Lecta France. I diagnose, I resolve, I document.

What I can concretely do for you:
— Manage and secure your assets: PCs and mobile devices via Microsoft Intune
— Administer your users on Microsoft 365, Entra ID, and Active Directory
— Provide on-site support for your installations, configurations, and hardware troubleshooting
— Migrate your workstations to Windows 11 and deploy your new equipment
— Train your employees on cybersecurity best practices.

I have worked in demanding environments — including the General Directorate of Armament — where rigor, discretion, and adherence to procedures are non-negotiable. You can count on someone serious.

Based in Île-de-France, available on-site or remotely.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • Lecta
    Proximity Technician
    RAW MATERIALS INDUSTRY
    February 2026 - Today (5 months)
    Le Plessis-Robinson, France
    Within the company, I independently provide IT support. As the sole IT technician on a site with 50 users, I manage the entire scope: Level 1/2 proximity support, asset management, on-site and remote interventions.

    -Technical collaboration in English
    Coordination with network and system teams in Spain to resolve complex incidents.
    -Fully autonomous Level 2 IT Support
    Handling all incidents for 50 users, from analysis to resolution — office suite, email, VPN, network access.
    -Microsoft Entra ID & Active Directory Administration
    Management of identities, access, groups, and permissions.
    -Asset Management via Microsoft Intune (MDM)
    Remote security and monitoring of PCs and mobile devices.
    -On-site Installation & Maintenance (workstations, printers, peripherals)
    Active Directory Microsoft Entra ID Microsoft365 Microsoft Intune
  • Direction Générale de l'Armement (via Akkodis)
    Level 1 Helpdesk Support Technician
    DEFENSE AND MILITARY
    December 2024 - February 2026 (1 year and 2 months)
    Arcueil, France
    As a Level 1 helpdesk technician on assignment at Akkodis, I daily assisted the General Directorate of Armament in resolving IT incidents for a portfolio of demanding users: DGA agents, military personnel, and VIP profiles.

    - Handling IT incidents by phone for a diverse user base: civilian agents, military personnel, and VIP profiles of the DGA.
    - Diagnosing, analyzing, and resolving Level 1 incidents remotely: office suite, email, network access, VPN, internal applications.
    - Creating, tracking, and closing incident tickets in the ticketing system.
    - User management on Active Directory: account creation, password resets, access rights management.
    - Imaging and deployment of computer workstations (Windows 10/11).
    - Migration of Windows 10 workstations to Windows 11.
    - Strict adherence to procedures and security rules in a sensitive institutional environment.
    Active Directory VIP User Management Windows Workstation Deployment & Imaging Rigor in Secure Environment Level 1 Phone Support — VIP User Management

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Education

  • BTS Services Informatiques aux Organisations
    Parc de Vilgénis
    2023
    - Administration des systèmes Windows Server (Active Directory, DNS, DHCP, GPO) - Configuration et administration des réseaux (TCP/IP, LAN/WAN, VLANs) - Virtualisation (VMware, VirtualBox) - Sécurité informatique : pare-feu, VPN, gestion des accès - Support et assistance aux utilisateurs (N1/N2) - Gestion de parc informatique - Scripting (PowerShell, Bash) - Cybersécurité et bonnes pratiques

Skill set

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